Walgreens in Waterloo, Iowa, offers a convenient and friendly shopping experience. Customers appreciate the store’s close location and clean environment. The staff in the beauty section and at the photo counter are consistently pleasant and helpful, providing excellent customer service. While the pharmacy can get busy during peak hours, the staff works hard to assist customers efficiently, whether filling prescriptions, reordering medications, or answering questions. Notably, customers have praised employees for going above and beyond; for example, a young man named Brett showed kindness and willingness to help late at night by offering to place items at the counter for a customer with a sick child, demonstrating outstanding customer care. Overall, Walgreens staff is friendly, helpful, and accommodating, making it a reliable place for shopping and pharmacy needs, even during busy times.
I love getting off work at 6:30 driving to Walgreens, Waiting in the drive-through lane 20 minutes only to make it to the window and have the metal grate shut in my face. Thank you for being so quick and efficient and helpful
March 2026
This place's pharmacy is never sure what to fill, and you end up going back 4 times before you can get anything filled right. Also everytime I've been there, atleast 10 cars in drive thru line, 15 people waiting in line inside. Expect to be there for atleast 45 minutes.
March 2026
Would not recommend this pharmacy. Absolutely terrible.
