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“We went to your store to get a new I-Phone and transfer service from my husband's Samsong phone to my old I-phone.
The process became complicated because we didn't bring several of our passwords and account numbers with us (our fault ).
Shelby Jay took care of us and her patientce with us and diligence in finding our passwords and account numbers
was so appreciated!
We are an older couple and electronics are sometime difficult for us but Shelby took the time to explain everything in detail and in a way we could understand.
We couldn't have been happier with the service we received!”
“Writing this review to Give Emma at the Waukee location a huge shout out. We did opt to leave T-Mobile for coverage issues, and when we were trying to port things out we had so many issues. I went into the store and she was polite, diligent with customer service lines outside of her control, and made sitting at a cell phone store bearable. It was busy on a Saturday and she kept her cool, was getting people checked in, and although I could tell she was getting frustrated, she stayed calm and kind to customers.”
“Russell was very helpful when I bought my new I-phone and in purchasing a new plan. The process was also done in a speedy manner!
Thank you for your help!!! Angie”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Chris helped me get a new phone purchased, set up, apps and shortcuts installed. He helped get the best plan pricing for my situation. Very much appreciated his help!”