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“Let me tell y’all about this place right here. On a breezy Saturday morning. I sat in my son’s room and stared at his Xbox that had not been working for nearly 5 months. I wanted to take it to the place that previously worked on it. But, they were closed due to new hours of operation. My wife, thankfully found this place. And to my surprise, they not only were able to repair the Xbox for a reasonable price. They fixed it the same day!!! Store opens at 9 am. And I got the call at 10:30 am to pick up the Xbox. It is working perfectly now and my kid couldn’t be happier!! I will definitely be going back for repairs on other technology devices. Thank you CPR. Y’all are awesome in my book!”
“Probably the best experience I've had at a phone store. Erica was personable, knowledgeable and really listened and problem solved our specific scenario. She was a whiz, thank you!”
“I had the pleasure of working with Emily this evening at the AT&T store at 4100 University Ave. in West Des Moines, Iowa. She was a great help and very kind and patient. She went above and beyond her requirements as an employee to meet my needs as a customer. She was much appreciated and I will look forward to working with her for any of my future cellular needs.”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“Devon was extremely helpful and very knowledgeable. We encountered a lot of hiccups with the system and it took a long time to fix, but Devon handled everything beautifully and was so kind, courteous, and respectful along the way. We bounced so many numbers at him trying to figure out costs including suddenly adding another person into the plan, and he was extremely adaptable and efficient. He made the process as smooth as he could given the circumstances and overall provided a level of service that I haven’t experienced in a long time, especially at a place like a phone store. I sincerely hope he gets some sort of recognition for being professional, personable, adaptable, and an expert in his field.”
“Hannah was awesome to work with. Helped me set up my new phone and showed me some tricks for the new phone. Friendly and very helpful. Glad we still have a store to go to get things done.”
“Really glad I chose to go to this location. It wasn’t super busy and overwhelming and it made making my decision easier. And I appreciate the honesty of the sales person. Also helped make an easy decision. Thanks for your help!”
“Recently my brother went overseas be had some issues with data. My dad was able to connect with Hunter and Alea and solve the issues. Overall, any issue we have this store has been my go to and every single employee has been able to help us a long the way. Thank you TMobile. Keep up the good work!”
“Rocked it!
Had an emergency sim card issue... only five minutes before they closed. Paul was awesome. Didn't make us feel like a bother. Paul fixed my phone in no time at all. Travesty averted! Can't recommend they & Paul enough!!! Thanks”
“Outstanding salesperson.i had found an item on line and they initially had difficulty locating it in the store. After some time it was discovered and exactly what I was looking for. I was very appreciative of the service and that they did not give up.”
“Rylie was such a help and same with Dakota. Both were very friendly and supportive with choosing what I needed and the plan they helped me obtain was everything and more. I’ll 1,000,000,000% be coming back”
“Went in to get a new battery for my phone on Saturday and had a great experience. Only took a couple hours to get it replaced. Glad that there is this store here at Jordan Creek Mall. Thank you.”
“Had a issue today pertaining to a radio install. The sales people screwd things up. Coat a week delay. Manager Daniel at mills civic came out and showed true customer service. Outstanding Actually.”
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“I had such a great experience at the Verizon - Waukee location! Cody was amazing to work with! Super patient, friendly, & genuinely helpful. He made switching over & getting my new phone so easy. It’s rare to get customer service that good these days, & he really went above & beyond to make sure everything was set up perfectly.”