Express is an international fashion chain offering a wide range of women's and men's clothing, including jeans, dresses, suits, and accessories. Located at 101 Jordan Creek Parkway in West Des Moines, IA, customers can also shop online. The store is known for its exceptional customer service. Valerie, a standout associate, has received high praise for her helpfulness, patience, and genuine care for customers' needs, especially during return and exchange processes. Shoppers have noted her ability to assist without being pushy, creating a comfortable atmosphere for those seeking specific items. Another team member, Zach, also received compliments for making the shopping experience easier, particularly for those who dislike shopping. Overall, customers report positive experiences at this Express location, highlighting the friendly and attentive staff who strive to enhance their shopping experience.
Sunny was super helpful! I got an outfit for my interview and she managed to find stuff for my short, petite, curvy, self. Thank you sunny for wishing me luck on my interview ❤️
August 2023
Comfortable fabric and stylish clothing for a good price
August 2023
I had purchased some things online and had to do a pretty complicated transaction return/exchange/price adjustments in the store. I was really dreading it but Valerie was so incredibly helpful and patient! Best customer service I have had in a very long time!
