Journeys is known for its welcoming and kind staff who provide excellent customer service. Customers have praised employees for their helpfulness and dedication, with specific mentions of staff members who went above and beyond to assist in finding the right products. Shoppers have experienced quick assistance upon entering the store, and employees have shown a genuine interest in helping customers find exactly what they need, whether it's shoes or clothing. With a great selection and helpful policies, Journeys offers a lovely shopping experience that keeps customers coming back.
The staff was so welcoming and kind!! Gigi was absolutely god sent, and helped me find so many alternatives for a shoe that was out of stock. Retail needs more employees like her (: Lovely experience!
August 2024
Was helped by staff member Heather - she was very knowledgeable and her customer service was on point!
December 2023
This place is amazing! Got help as soon as I walked in, and staff quickly helped me get the shirt I wanted. Great staff and customer service.
