CubeSmart Self Storage in West Des Moines is a trusted facility with a property in great condition. The staff is amazing, friendly, knowledgeable, and extremely trustworthy. Multiple customers note the employees are very helpful, pleasant, kind, courteous, and nice, making the rental process easy. They are knowledgeable in answering questions and assisting with reservations and unit changes. The location provides storage for items like a 5th wheel trailer. Customers report positive experiences and are happy to see familiar faces, noting that the staff does a great job.
I was going to change units but changed my mind after I already signed for it. The young man was very patient and changed everything back.
October 2025
Marcus was very helpful and answered all of our questions. He made it really easy to rent our unit and get what we needed.
September 2025
The customer service representatives I spoke with on the phone were very pleasant and the young man that assisted me ordering a larger unit while canceling the reservation for a smaller unit was very helpful and so nice.
