The UPS Store #2618 in West Des Moines is a locally owned business offering a variety of services, including packing, shipping, printing, notary, shredding, and faxing. Customers appreciate the expert, efficient, and friendly staff, who consistently provide professional service even in challenging situations. The store features an easy-to-use self-service area for quick tasks like scanning and printing, as well as a self-service Amazon return machine. Many visitors report fast service, often processing returns in seconds, and they are always greeted with a smile. Despite some negative reviews, most customers find the service meets their expectations and value the convenience and quality provided by this UPS Store. It is located just a minute east of the Des Moines Golf and Country Club, making it an accessible choice for local residents.
This is my favorite UPS Store in the area. They may be a small location, but they make up for size by their wonderful service and friendly employees. It doesn't hurt that they're conveniently located next to the HyVee I frequent for groceries. Thanks for being there for us!
July 2026
Great service, the agent today was awesome. She was patient and helped me with my label. Thank you for your hard work !!!
June 2026
By far my favorite UPS store in the area!!! Every time I’ve been in the people are so patient and kind and if able, seem to always be trying to help as many people at once because they know everyone’s trying to get in and out as quick as possible.
