The UPS Store #2618 in West Des Moines is a locally owned business offering a variety of services, including packing, shipping, printing, notary, shredding, and faxing. Customers appreciate the expert, efficient, and friendly staff, who consistently provide professional service even in challenging situations. The store features an easy-to-use self-service area for quick tasks like scanning and printing, as well as a self-service Amazon return machine. Many visitors report fast service, often processing returns in seconds, and they are always greeted with a smile. Despite some negative reviews, most customers find the service meets their expectations and value the convenience and quality provided by this UPS Store. It is located just a minute east of the Des Moines Golf and Country Club, making it an accessible choice for local residents.
By far my favorite UPS store in the area!!! Every time I’ve been in the people are so patient and kind and if able, seem to always be trying to help as many people at once because they know everyone’s trying to get in and out as quick as possible.
May 2026
The service is top notch with customer friendly processes
April 2026
Dismissive about help with a label email and no passport services.
