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“I walked into the parts store today to handle an AC warranty swap with the guy who sold it to me, only to find out he’s just… gone. Retired. 😞
I’ve known Ted for over 20 years, long before I ever launched this mobile operation. He was the very first person in this industry to look at me, see the potential, treat me like a real business, and set up my first commercial account. He didn’t just sell me parts; he stood behind me.
When you’re turning wrenches and building a business from the ground up, the right guy behind the counter is your lifeline. About 5 years ago, when my service truck, the T-Rod, started knocking Christmas morning, I was in a tight bind. I needed that truck to survive. Ted didn't hesitate. He put together an in-house special, rods, lifters, head gaskets, the whole nine yards, at a massive discount just to keep me on the road.
He bent over backwards for me. He waived tool deposits when he didn't have to. He gave me discounts just because he knew I was a good customer fighting the same fight. I literally wouldn’t be where I am today without guys like Ted supporting me in the trenches.
The true masters of this industry are aging out, and when they leave, they take a lifetime of loyalty, grit, and knowledge with them.
The torch has been passed silently on to me, and to be honest... it's heartbreakingly terrifying.
Thank you for everything, my friend.
Love,
-T
Fast T's Mobile Auto”
8AM - 6PM
810 N Ankeny Blvd, Ankeny
Battery Stores
“Had my battery tested here which tested ok. The gentleman thought that I may have a parasitic draw that was draining my battery. I took my truck to a shop and indeed was a parasitic draw. My light in my back seat was in between on and off so even though my light wasn't on it was still draining my battery. Good job batteries plus!”
7:30AM - 9PM
717 E 1st St, Ankeny
Battery Stores
“Charles went above and beyond at O’Reilly in Ankeny today. He helped me with the Veriscan to get me the information necessary to figure out what was going on with my vehicle. The printout was very informative and will help me in deciding what to do for next steps. In addition, Charles was very helpful in me learning more about my new vehicle. thanks, Charles!”
“The part that I needed was not visible in the store and the man that helped me knew exactly what part I needed and got it for me. Even more impressive is that a customer came in and plopped down a rusty exhaust manifold and that same guy knew exactly what it was. He also got th customer the part in under 3 minutes. The guy had previously gone to another store and when the employees didn't know what that manifold was, he left and came to this store. They just got a customer for life.”
“Oliver was a great help to me today! He was patient and went above and beyond to help me run a code on my car and with the parts I needed for my repair. Thanks, Oliver!”
“I have been using ECG as my solar provider since 2018. They are easy to communicate with and good with follow-up. Jessie and Spencer are always thorough in their on-site work and explanations.”
“I Had a major phone screen malfunction to the point I didn't think it was salvageable. I purchased a new phone thinking that all my info was lost due to being inoperable. I did a google search of phone repair and read a few reviews and I settled on batteries plus u break we fix on army post road because the reviews talked about a lady being pleasant and very helpful. That ladies name was destiny. I knew when I walked in the door I was in the right place. I was greeted with a how can we help you and big smile. I gave her the phone and my info and she assured me they would get it done. Two days go by and I get a call from Josh that screen was there and he was needing a couple extra parts. Again he was very pleasant to deal with and explained extra cost. Received a call today that my phone was done and works like new and all info is intact took 4 days due to having to order parts. If ur looking for phone repair look no further than destiny and Josh at batteries plus on Army Post Rd in Des Moines”
“I went into O’REILLY with a dead battery and Troy was able to inform me about the differences in brands and cranking amps while also giving great advice on brands of batteries and the different tiers within the brands. I’ve never had such an accommodating and knowledgeable worker at any parts store in the metro.”
7:30AM - 10PM
6740 Douglas Avenue, Urbandale
Battery Stores
“Came in with two blown fuses. Jacob did a wonderful job. He helped me find the fuses I needed and even installed them for me. Could not have asked for better customer service!”
7:30AM - 10PM
2130 Martin Luther King Jr Pkwy J, Des Moines
Battery Stores
“Andy, the commercial in-store sales representative is always friendly, and goes out of his way to help. They all return calls when promised. Delivery service is fast and accurate. Any problems and they take care of your needs, fast & without any hassle. The salesman stops regularly and checks in.Thanks to the entire group for all you do, OUTSTANDING CUSTOMER SERVICE.”
“Always great experiences at o reillys. Troy helped me out. Sometimes the newer guys dont know what there doing but if you know how to pick your cashier its always pleasant. Troy was great. Helped me run codes on my truck got me a print out and I was on my way.”
“Alex helped me today. Extremely helpful, polite, model employee. Been doing business at O'Reiley for a long time and this was the first time I felt compelled to review.”
7:30AM - 10PM
3390 E 14th St, Des Moines
Battery Stores
“PJ at this store is absolutely amazing. This man was extremely helpful and knowledgeable getting me back on the road to CO. Went above and beyond and had a great demeanor, helped get the right parts and tools to get my coil pack in and on the road. Absolutely top tier customer service from this man 👏🏼”
“Best battery company in North America. High cranking, long lasting, dependable batteries that will last a lot longer than the competition. Whether you like your cranking amps hot or cold, Interstate has you covered.”
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“Top-notch service from my initial call to visiting and getting my car battery replaced. Both of the gentlemen I dealt with were very friendly, knowledgeable and super efficient. I highly recommend this business for your battery needs!”