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“I have been using this custom/mostly prebuilt PC for a month now and it works amazing! Cobratype was kind enough to explain and reccomend exactly what I needed as I knew nothing about PCs. I did have an issue figuring out how the lights worked but Cobratype quickly addressed the problem and even helped walk me through how to fix it. Highly reccomend them, picking up at their location was also nice so I didn't have to worry about shipping.”
“A few months back my boyfriend and I tried replacing his GPU and long story short, it was a faulty part we were putting in. We called and had a very nice conversation, where he told us how to fix our situation and even gave us suggestions and taught us a few things. Super recommend this company! No gimmicks and straight to solving the problem.”
“I purchased one of the Holiday Special desktop computers from Schrock about a month ago. Great product and professional service. I had been looking for a replacement of my old pc for about six months from a number of computer providers. Chris at the University Ave location in West Des Moines, IA was respectful of my personal preferences, guided me through the choices and placed the order. No pressure, just sought to find the best alignment of my needs to what components to buy. The pc arrived at Schrock's shop in a couple of weeks (short time, relatively), and Chris and Sean transferred key information and settings from my old pc to the new pc. Old pc still functions fine and remains a short term backup. Chris and Sean were great about staying in communication with me during the set up to ask what choice I wanted for some information transfer. When done, I took the pc, new monitor, keyboard, mouse and power strip home and took an easy couple of days personalizing final set up (as the upgrade moved me from Windows 10 to 11). All working. I purchased Sophos and Secure Updater. All seems to be working great. Excellent pc speed and overall quality. Thanks, Thor, Chris, Sean!”
“Very friendly and helpful service. Bob was the person who helped me out, he was super nice, got a desk chair for me out of the back room, and helped me load it into my car. I'm happy with the quality of the chair already, very comfortable and was on sale so pretty affordable too!”
9AM - 4:30PM
Olmsted Center, 2875 University Ave, Des Moines
Computers
“This was one of the best bookstores I've been to for a school of its size. Had a great selection of clothes AND novelty items. Came home with a nice bobblehead of Griff! The quality of apparel that was offered was pretty top notch. With the exception of maybe larger sizes, there should be no problem finding anything you're looking for or maybe didn't know you were looking for there!”
“Should rename Best Service! Came in to pick up a purchase. Alex immediately welcomed with positivity and lead me to the service counter. A coworker dashed from the floor to assist me with the purchase. Impressive. Keep the good vibes flowing. Thank you.(Upon departure, Alex continued to shower other customers with a great attitude)”
“Ask for where products wanted, very helpful. Picked up the 2 items wanted and check out was easy and quick, cashier was pleasant, nice experience. Be back. Thanks.”
“I just got back from Apple Store and I just want to say I don’t know the individuals name but she is blind and she has to be one of the smartest ladies I’ve ever met and she fix my phone less than 10 minutes. What a cool employee I love the Apple Store. They’ve always treated me nice good job to everybody I challenge people they want to go either buy a phone or get their phone fixed. That’s a place to go to. Thanks again.”
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“WONDERFUL SERVICE! We had a very unusual situation with a legacy database program from the 70's that we were unable to access. I swear Dymin worked day and night to help us out and get things up and running. They kept us up to date and tried various ways to help us and were successful! If you have any service needs they are definitely the ones to go to! The folks there are so responsive and patient. Definitely our go-to computer place!”