“Jason was great to work with! Very professional and made the whole process smooth from start to finish! If you need someone to work on your phone or are looking to trade in a phone for an upgrade, these are the guys to go see!”
10AM - 8PM
916 US-56, Olathe
Mobile Phones
“My husband and I where there to do a transaction. Miriam Hermandez was an awesome employee, very patient and friendly. I couldnt recomend her more! Thank you Miriam you need a raise for sure!!!”
“I had an excellent experience at Verizon thanks to Dabrielle. She was patient, knowledgeable, and took the time to explain everything without rushing me. Technology can be confusing, but she made the process easy and stress-free. Her professionalism and kindness really stood out. This is the kind of customer service that keeps people coming back. Highly recommend asking for her.”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
“Love this place.
I have been using this store for years and have always had great service.
Always knowledgeable staffing.
Clean facility w front door parking and great outdoor lighting.”
“I have had so many troubles with my phone over the years, from little viruses to it running terribly slow. I’ve gone into the store several times for help, and more often than not I was told I could fix it myself if I just followed some instructions.
Today, however, was very different. The new manager was absolutely wonderful. He took the time to truly help me, cleaned up my phone so there are no more annoying pop ups, and he did it all with a smile. He never once complained or made me feel like I was a bother, which sadly I have felt before.
He also went over my plan with me and showed such patience, kindness, and compassion. He is truly a lovely addition to the store. Thank you so much, Mark, for all of your help. I will certainly be returning, and I cannot recommend the Santa Fe location highly enough.”
“Shawn is exceptionally knowledgeable about all products and services. He made sure we received the best plan for our needs. He kept the store open 30 minutes beyond closing to make sure all of our issues wewr resolved and our transfer was completed successfully. Beyond exceptional service. Highly recommend!”