“Dustin was great! We called ahead to set an appointment, and he was ready for us when we arrived. He listened to what we were looking for and provided excellent, tailored options that perfectly met our family's needs.”
“This store didn't have the mobile phones I wanted to buy but the customer service lady was very polite and helpful. Very nice and professional. Better than the Lawrence Boost store.”
“Amazing experience. Longest part was the wait, but the store was fairly busy so I didn't mind. Got a new iPhone and was out the door in about 30 minutes. And about half of that was the wait and grabbing my items from the back. Overall 10/10.”
“Eman was exceptional with helping me understand my bill more and what upgrades I am eligible for! She was also very polite with me and other people in the store!”
“Was there mid July. Young lady on duty get my account converted from pre to postpay with an existing phone as quickly as possible.
I recommend this location.”
“10/10 recommend Great service, friendly staff. Shelby is very knowledgeable. Shelby gives an honest assessment and review of the devices so you the customer can make the best informed decision for what meets your lifestyle needs.”
“This is Absolutely the Best actual *BOOST Mobile* - Store/Location of all time! Please let's Keep it open and running for as long as possible!
Exceptional Customer Service and everything possible! So much positive stuff to say, I dk if there's enough room on here. I'm absolutely telling all my friends and get them out there!”
“They helped me find my new phone. I really like the store manager here she's very friendly and offered me a business card with her name on it and the store phone number after staying late to make sure I could swap over from Verizon since my service was them was far less than optimal. Transfer process was very smooth.”
“We came in today my mom just had brain surgery and she had her phone all messed up and the 2 wonderful people in the store SAVED her phone and removed all the junk! They was very kind and nice! I’ll be driving from Westport to here from now on to do my services thank you guys so much. It’s good to have good workers. You guys did an amazing job. Keep up the good work.!!!”
“Thank you for the phone recommendation, it is working out, exactly for the use i needed, plus more.
Glad I spend the extra money, got a phone that I would be happier , then going with the basic smart phone I wanted to get bc I was beeping cheap!!”
“Allie was so patient with us today helping us figure out my broken phone situation in the store and had great customer service thank you so much Allie 😊”
“I was early to my appointment and Hank Lobaugh checked me in right away. I canceled my home internet service. He got my service taken care of and is sending the router back to HQ.”
“Had an amazing experience! I had no idea whether or not I was going to be able to transfer my number on a new unlocked phone. When I arrived they were very busy but I was seen in no time and was finished quickly. I really appreciated the quality of service I saw given to everyone and the full disclosure of fees. Have been a metro PCS customer for years and this place is just another testament as to why.”
“I came in with an issue with my phone and Juwan Roberson got me taken care of with upmost professionalism. He’s the best I’ve seen at that location. Highly recommend seeing Juwan when you have any issues!”
“I guess this store used to be without a manager for over a year. Now they have a manager and the store operates very smoothly and the associates are very professional. I was apprehensive about coming to this store but after my experience here I would tell anybody to come here. Edwin was very professional and very helpful when it came to me upgrading to my new Google pixel 10 XL pro. Thank you spectrum for helping me in such a professional manner.”
“Friendly, knowledgeable and responsive. This is the type of place you can trust for honest feedback that's customer focused and provides options in the best interest of the customer.”