Cell Phone Stores in Overland Park, KS

20 locations found near Overland Park

“On September 11, 2026, I visited the Overland Park store to migrate my iPhone 12 Pro Max to the iPhone 15 Pro Max. I was assisted by Ty, who was working alone at the time. As Ty assisted me in diagnosing and transferring my data to the newer version, more customers began to arrive at the store. Despite the increased traffic, Ty demonstrated remarkable multitasking skills, effectively managing his time between helping me and attending to his other customers. Although my issue initially seemed more complex, Ty managed to resolve it while ensuring that all the other customers who came into the store during my visit were also assisted. As an IT professional myself, I was thoroughly impressed by Ty’s maturity, professionalism, exceptional service quality, and unwavering customer focus. His performance truly represented the company well and would undoubtedly earn him a five-star rating from me.”

4.9 Superb302 Reviews

“Dustin was so kind and helpful! I had trouble with my phone for over a month…went to 4 different Verizon locations and nobody was able to fix it. Dustin fixed it in 15 min or less! He was willing to listen and get it done! Thank you Dustin! Need more of you at all these stores!”

4.8 Superb249 Reviews

“This store didn't have the mobile phones I wanted to buy but the customer service lady was very polite and helpful. Very nice and professional. Better than the Lawrence Boost store.”

4.7 Superb79 Reviews

“Eman was exceptional with helping me understand my bill more and what upgrades I am eligible for! She was also very polite with me and other people in the store!”

4.1 Good255 Reviews

“Amazing experience. Longest part was the wait, but the store was fairly busy so I didn't mind. Got a new iPhone and was out the door in about 30 minutes. And about half of that was the wait and grabbing my items from the back. Overall 10/10.”

4.1 Good251 Reviews

“This is Absolutely the Best actual *BOOST Mobile* - Store/Location of all time! Please let's Keep it open and running for as long as possible!
Exceptional Customer Service and everything possible! So much positive stuff to say, I dk if there's enough room on here. I'm absolutely telling all my friends and get them out there!”

4.2 Good106 Reviews

“Was there mid July. Young lady on duty get my account converted from pre to postpay with an existing phone as quickly as possible.
I recommend this location.”

4 Good183 Reviews

“10/10 recommend Great service, friendly staff. Shelby is very knowledgeable. Shelby gives an honest assessment and review of the devices so you the customer can make the best informed decision for what meets your lifestyle needs.”

4.1 Good110 Reviews

“They helped me find my new phone. I really like the store manager here she's very friendly and offered me a business card with her name on it and the store phone number after staying late to make sure I could swap over from Verizon since my service was them was far less than optimal. Transfer process was very smooth.”

3.8 Good164 Reviews

“We came in today my mom just had brain surgery and she had her phone all messed up and the 2 wonderful people in the store SAVED her phone and removed all the junk! They was very kind and nice! I’ll be driving from Westport to here from now on to do my services thank you guys so much. It’s good to have good workers. You guys did an amazing job. Keep up the good work.!!!”

3.5 Good43 Reviews

“Thank you for the phone recommendation, it is working out, exactly for the use i needed, plus more.

Glad I spend the extra money, got a phone that I would be happier , then going with the basic smart phone I wanted to get bc I was beeping cheap!!”

3.2 Average24 Reviews

“I'm not sure I understand the bad reviews of this Target location. I've been frequenting this location on and off pretty much since it opened. It saw me through my teenage years and I even stop in every now and then to this day (in my thirties) to pick up diapers, or to see what kind of holiday decor they have in stock. Overall it's always clean, friendly, and in general they have what I'm looking for.”

2.9 Average23 Reviews

“Electronic department is run by people who genuinely want to make sure you find exactly what you need. Their tone of voice and body language alone say "It's my pleasure"”

2.8 Average20 Reviews

“Allie was so patient with us today helping us figure out my broken phone situation in the store and had great customer service thank you so much Allie 😊”

3.4 Good168 Reviews

“This wonderful worker from fulfillment named Layla was just so sweet and helpful she was great help! Knew exactly where everything, and even offered me better alternative items for my daily use. Best part is I was past my spending budget and she just offered to pay for everything and gave me $1,000 on top!!! She is Mrs.Beast!!”

2.7 Average22 Reviews

“Areli was wonderful to work with. Calm and clear and informative. I have had many frustrating visits to phone stores and I was gearing up to push back and fight for what I needed. She never made me feel pressured or ignorant.
Thank you for a great experience!”

3.1 Average78 Reviews

“I came in with an issue with my phone and Juwan Roberson got me taken care of with upmost professionalism. He’s the best I’ve seen at that location. Highly recommend seeing Juwan when you have any issues!”

3.2 Average163 Reviews

“I was early to my appointment and Hank Lobaugh checked me in right away. I canceled my home internet service. He got my service taken care of and is sending the router back to HQ.”

3.2 Average196 Reviews

“This Walmart is unlike anything we have in Hawaii. There are so many items and they are reasonably priced. I found everything I was looking for and more. I also did curbside pickup and had no problems there, everything I requested was in stock.”

2 Poor60 Reviews

“Daisy Perez helped my wife and I navigate our transfer of internet services to KC very well. She helpfully gave us guidance on some very challenging surprises with our coverage and did so with kindness and patience. Well done, Daisy!”

2.3 Poor205 Reviews