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10AM - 7PM
1022 East Santa Fe Street, Olathe
Mobile Phones
“Significantly cheaper and faster than their competitors. Jason had my screen repaired in less than 20 minutes and even put a new screen protector on for me. Worth the time to go here as opposed to the bigger names - King Cellular had the parts in stock and did my repair the same day. Very thankful! Will be coming back here for all my repairs.
Edit to add: I came back again and dealt with the loveliest gal. I didn't catch her name but she was just as quick and kind as my last experience. I have no regrets keeping my phone repair business with them!”
9AM - 6PM
12116 S Strang Line Rd, Olathe
Mobile Phones
“Called ahead and asked to have my phones charger port replaced. Was assured it could be taken care of and they had the part. I was in and out within 25 mins and the man that helped me was polite. Thanks!!”
“I broke my phone last night and was out of state and I needed it fixed ASAP before I went into work. With it being a holiday weekend a lot of other phone repair places were closed or they opened really late or if you wanted OEM they were gonna charge you an arm and a leg. They were able to get me in. They quoted me $150 to fix my phone. I don’t remember the gentleman’s name, but he was amazing and he was so great, very understanding and super professional. He got it done in a timely manner. I was able to drop my phone off and go home get ready for work and come back and have my phone fixed and I’d say it took about 30 minutes altogether. Also, bottom left edge was bent in from where my phone was shattered, and he bent it out for me. The reason why I’m giving four stars the screen protector was a little bit pricey. It was about $30 for a screen protector, but if it ever breaks again, it’s covered under warranty. Other than that, this place was fabulous. I ended up spending a little more than I wanted to. But I’m just so grateful that my phone is fixed.”
10AM - 8PM
916 US-56, Olathe
Mobile Phones
“I had a spectacular experience at this Boost Mobile location. Miriam Hernandez is a gem and hopefully Boost understands how wonderful she is. Her customer service is top tier. She was very very patient with all my questions and concerns. This location has a lot of foot traffic but she was able to juggle working with me and others coming in. She was able to get me into the phone and plan that fit my needs and budget. I highly recommend.”
“I want to recognize the store manager, Jeremy, for providing exceptional service. He dedicated over 3 hours to helping me with multiple issues, explaining everything clearly and making sure I left with exactly what I needed. He was patient, kind, and unbelievably thorough. You don’t see service like that often. I left feeling taken care of and truly appreciated. His professionalism and commitment to customer care are unmatched.”
“Dab is an exceptional customer service representative. Intelligent, professional,
knowledgeable and patient. Her kindness and communication skills are some of her finest qualities. I would not hesitate for a second to recommend your store because of her!”
“David was very kind, patient and knowledgeable. Probably one of the nicest encounters I’ve had at and AT&T store and I’ve been with the company for more than 20 years.”
“I wish I could give this place a 10 star. Because, the Miriam’s helped my friend last week with his phone that was acting crazy. She was able to fix it in 10 minutes. For me personally, was able to troubleshoot my iPhone the Internet troubles that I was having. I’ve never experienced sales in this store, but the customer service is unbelievable!!!”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
“I work with Axel Martinez to Sr mobile expert. He was beyond friendly and he did such an excellent job. A great excellent experience. I will highly recommend his services. He really values the meaning of great customer service.”
10AM - 7PM
13507 S Mur-Len Rd Ste 120, Olathe
Mobile Phones
“Daniel helped me and was Johnny-on-the-spot I? Spent 2 hours on the phone with cricket help line and he fixed it in less than 10 minutes. He is absolutely the best and I. Appreciate him so much. You need to give him a raise.”
“What wonderful service! I came here three different times (by choice) to transfer from my horrible other phone company to T-Mobile because all my friends talked about how great the service was. Day 1 I worked with Braidan who was very patient because I was trying to add the line for a family member who lives out of state. He explained all the steps I needed to follow and made me feel as if I was the only customer in the store. Once that was taken care of, I returned to the store a few days later and met with Bicardi. I was on a time crunch to attend a service and he was able to quickly complete the next step of switching the phone lines . My family and I decided to go back by choice in person and we met with Lauren who took our trade in phones and made sure that the other phone company had finally released me from their service.
The store is clean, check-in is easy, and these employees are courteous to customers. My other phone carrier could have cared less about me. Tmobile should see why this store has excellent customer service! If I ever have to go in person for customer support, I will definitely pick this store. Thank you.”
“Marcellino was very helpful and patient while helping me get a new phone set up under an existing account. Definitely the best experience I've had with AT&T.”
“Love this place.
I have been using this store for years and have always had great service.
Always knowledgeable staffing.
Clean facility w front door parking and great outdoor lighting.”
“I have had an ongoing issue with corporate Verizon and came Into the store today to hopefully get a finalization to a resolution of said problem. I want to thank Bethany and Dan for taking the time to help me and call corporate and get through this adventure that has been very annoying. Thank you very much to both of them for being amazing and helping me!”
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“WOW, customer service done right! Stopped by to inquire about product and services and Sunny definitely delivered on transparency and top notch customer service! Not only was she highly knowledgeable, but demonstrated patience, as we had lots of questions about Verizon, considering this would be a switch! Thank you Sunny for being the best part of Verizon!”