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“Jason was great to work with! Very professional and made the whole process smooth from start to finish! If you need someone to work on your phone or are looking to trade in a phone for an upgrade, these are the guys to go see!”
9AM - 6PM
12116 S Strang Line Rd, Olathe
Mobile Phones
“Called ahead and asked to have my phones charger port replaced. Was assured it could be taken care of and they had the part. I was in and out within 25 mins and the man that helped me was polite. Thanks!!”
“Great service and quickly done. The service technician walked me through a screen replacement and all that needed to be done. He was very professional and nice to talk to. Did I mention he was cheaper than anyone else in town. Thank you CPR!!!”
10AM - 8PM
916 US-56, Olathe
Mobile Phones
“My husband and I where there to do a transaction. Miriam Hermandez was an awesome employee, very patient and friendly. I couldnt recomend her more! Thank you Miriam you need a raise for sure!!!”
“Great service! Jeremy is the best! Your online survey misconstrued my answer to read the opposite..which should have read that I was Extremely SATISFIED! I ❤️ the interaction and the service I received was excellent! Couldn't be better!”
“I had an excellent experience at Verizon thanks to Dabrielle. She was patient, knowledgeable, and took the time to explain everything without rushing me. Technology can be confusing, but she made the process easy and stress-free. Her professionalism and kindness really stood out. This is the kind of customer service that keeps people coming back. Highly recommend asking for her.”
“I happened to get an amazing young man to help me! I believe his name was Logan. He was so patient & kind!!! He took care of all my questions & never once got impatient, or acted like I was dumb!!! This was one of the best experiences I've had with this store!”
“I wish I could give this place a 10 star. Because, the Miriam’s helped my friend last week with his phone that was acting crazy. She was able to fix it in 10 minutes. For me personally, was able to troubleshoot my iPhone the Internet troubles that I was having. I’ve never experienced sales in this store, but the customer service is unbelievable!!!”
“Ray Garcia makes upgrading my devices so easy, it almost feels effortless. From the newest phones to the accessories, he’s got it all handled. I’ve started asking for Ray by name - because why settle for anything but the best!”
10AM - 8PM
14899 W 151st St, Olathe
Mobile Phones
“What wonderful service! I came here three different times (by choice) to transfer from my horrible other phone company to T-Mobile because all my friends talked about how great the service was. Day 1 I worked with Braidan who was very patient because I was trying to add the line for a family member who lives out of state. He explained all the steps I needed to follow and made me feel as if I was the only customer in the store. Once that was taken care of, I returned to the store a few days later and met with Bicardi. I was on a time crunch to attend a service and he was able to quickly complete the next step of switching the phone lines . My family and I decided to go back by choice in person and we met with Lauren who took our trade in phones and made sure that the other phone company had finally released me from their service.
The store is clean, check-in is easy, and these employees are courteous to customers. My other phone carrier could have cared less about me. Tmobile should see why this store has excellent customer service! If I ever have to go in person for customer support, I will definitely pick this store. Thank you.”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
“I came in on a warranty exchange and had the good fortune to be assisted by Ranard, who provided outstanding service. This was by far the smoothest transaction with T-Mobile to date.”
10AM - 7PM
13507 S Mur-Len Rd Ste 120, Olathe
Mobile Phones
“Daniel helped me and was Johnny-on-the-spot I? Spent 2 hours on the phone with cricket help line and he fixed it in less than 10 minutes. He is absolutely the best and I. Appreciate him so much. You need to give him a raise.”
“Love this place.
I have been using this store for years and have always had great service.
Always knowledgeable staffing.
Clean facility w front door parking and great outdoor lighting.”
“I took my son to get a new phone today and Luis Reyes helped me. He did a phenomenal job taking the time to answer my questions and explained my bill in detail. He is so polite and friendly, I’ll never go anywhere else!”
“I have had so many troubles with my phone over the years, from little viruses to it running terribly slow. I’ve gone into the store several times for help, and more often than not I was told I could fix it myself if I just followed some instructions.
Today, however, was very different. The new manager was absolutely wonderful. He took the time to truly help me, cleaned up my phone so there are no more annoying pop ups, and he did it all with a smile. He never once complained or made me feel like I was a bother, which sadly I have felt before.
He also went over my plan with me and showed such patience, kindness, and compassion. He is truly a lovely addition to the store. Thank you so much, Mark, for all of your help. I will certainly be returning, and I cannot recommend the Santa Fe location highly enough.”
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“Our experience at this store was excellent! The sales staff is knowledgeable and they were able to help us with our specific needs. I highly recommend using this store!”