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“The greatest customer service, I stop there last week and I was welcomed by Juana, she was really helpful and answered all my questions with great attitude, also want to cheer up, Jaretzy and Ash, Thank you.”
8:30AM - 7:30PM
3039 Prospect Ave, Kansas City
Mobile Phones
“Best store in town, always they have great deals they traded my old iPhone to the new iPhone, I appreciate you guys taking care of the community. Special thanks to Bashar come ask for him he will take care of you!!!!!!!!!”
9:30AM - 8:30PM
4745 Parallel Pkwy, Kansas City
Mobile Phones
“Stephanie did a marvelous job. Very patient and explained everything very well to me, even was able to get me a case and screen protector for 50% off! Left Metro and very glad I did.”
“I accidentally selected the wrong response on an ATT survey. I received great service from Denell and would rate it as 5 stars. There were issues out of her control that caused an extend wait time at the store to get my order processed. This falls on the technical side of ATT/First net.”
“Never been to a Metro PCS that the attendant was so cool! I had a great experience.
I was lowkey scared to go in but I came out with an awesome experience! Thank you”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Cathrine is a great business woman. She’s very kind and thoughtful even understanding for my needs. She makes me feel at home. She helped me get a new phone that’s best fit for my needs. I’m very happy with her service wish I could give her 6 stars!!”
“Edwin is the best thing that has happened to me in my life, he helped me and I appreciate his services. You did more than I imagined. I recommend the services of him and his boss Roberto. God bless you”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
10AM - 6:30PM
1021 Central Ave, Kansas City
Mobile Phones
“This store is the best… consistently excellent customer service, and they go out of their way to make sure you can get every discount. Thanks Janet for the big help!”
“I had to get two new phones. I visited the Verizon store on 3/3/2026. I had the pleasure of meeting Walter. He was exceptional. Walter explained our options and we decided what we wanted. He took it from there, transferring data, installing screen protectors, etc. I usually dread going to the phone store for anything but it was a pleasant experience.”
“The store is amazing! The lady at the front desk was super friendly and helped me find the best deals on a new phone. Great customer service and a pleasant shopping experience — highly recommend this store!”
9:30AM - 8PM
710 Simpson Ave Ste A, Kansas City
Mobile Phones
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
“I Ended up here at the end of a horrible day, stressed to the max. Figuring it was only gonna get worse dealing with a phone store but the two girls at the counter, Arianna and Connie, were got everything taken care of super quick and easy...also broke into song singing hakuna matata from lion king which was good for a much needed laugh. I highly recommend this location”
“Audra is fabulous! She has been so patient with me,I have no idea what I'm doing and and she has helped me understand better. She made suggestions and explained why she made it. I am so glad I decided take this change.”
“Thank you very much for your help. Your support was greatly appreciated. You were very helpful without a doubt. I came in with a doubt and you were able to help me with no problem.”
“Good service, didn't take too long. The receipt for the phones, cases, etc that I got didn't have an itemized list which seems a little shady, but the employees were knowledgeable, efficient, and nice! Plus we're saving $$$ by switching to them!”
“The lady in the store was super helpful and patient even when I was confused she walked me through the whole entire process and stayed honest about my switch very happy with my decision”
“The girl who helped me, named Regina, was very nice to me.
He explained it very well and gave me very good attention.
Because in other subways they treated me very badly, I will definitely always come here”
10AM - 7PM
2201 Metropolitan Ave, Kansas City
Mobile Phones
“I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster”
“Got 4 phone from this place. Had an amazing experience ando they explained me what My plans ando how much i have to pay. Definitely i Will be back to get that wifi.”
“I’m from TX and on the road constantly. Family are always having issues paying the internet bill. Decided to go and see if I could pay it in another state. Easy peezy!! In n out. Thanks Dylan. ??”
10AM - 6PM
5054 NE Antioch Rd, Kansas City
Mobile Phones
“Jessica T helped me set up everything on my new iPhone today and was totally awesome! I am a senior citizen and not very tech savvy but she helped me with every single thing and went above and beyond the call of duty! I just really wanted to put in a good word for her”
10AM - 7PM
3111 Prospect Ave, Kansas City
Mobile Phones
“Great stuff ?
Lovely friendly nice people really happy with the stuff ?
This store has competitive prices and high quality products! I did a thorough comparison before purchasing and found this store to offer the best value for my money.””
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“I shattered my phone screen and the visibility was getting worse by the minute. I found Hightech Wireless after a quick Google search, and they were able to get me in the same day. He had my new screen on in literally 30 minutes, and was so kind and friendly to work with. I would recommend this place every time. So amazing!”