Verizon in Kansas City offers a welcoming environment for customers seeking mobile phones, 5G home internet, or business services. The store is known for its perfect service, with quick and efficient staff who are helpful and recognize returning customers. Many reviews highlight the courteous professionals who provide exemplary service without being pushy. The location is convenient for access and is well-organized and clean, making it easy for customers to get in and out. Customers appreciate the ability to schedule in-store appointments online or place orders for in-store pickup, with options for free 2-day shipping or same-day delivery where available. One customer praised the manager for going the extra mile to resolve issues with adding a new line, expressing a strong desire to return due to the excellent customer service received. Overall, Verizon in Kansas City is a highly-rated location that prioritizes customer satisfaction and convenience.
Q was very proficient as knew her job. Set up two phones in a flash!
June 2026
I’ve been a customer there for close to 11 years and I have never given a review, but with my experience today with Walter I had to. He was very patient and went above and beyond to answer every question we had.
March 2026
My family stopped by with questions about our current plan. Qwadeyza was extremely helpful and gave great friendly customer service. She is clearly very knowledgeable about the ins and outs of the phone service. She helped answer all our questions and walked us through our devices! Overall great experience!
