TCC Kansas City is a Verizon authorized retailer offering phones, wireless service, tablets, and Verizon home internet with 5G coverage. The customer service is described as amazing, award-winning, excellent, and professional. Multiple reviews highlight staff who are efficient, polite, competent, knowledgeable, helpful, and quick to resolve issues, getting customers set up in minutes. The experience is noted as painless and satisfying, with staff making customers feel supported in complicated situations. Proceeds from purchases go toward doing good in the local community.