“This review is about the account ending in 4147. The young lady i would like to shout out does not work at this store but he helped me with my customer service the other day. Her name is Melinda. I was fed up and about to leave t mobile but Melinda completely changed my mind. I had a problem that I had been trying to solve for about a week now. Staying on the phone for hours and hours with no avail. The came Melinda. By the way she Handel my problem I had wrongly assumed that she had been with the company for years come to find out, ahe had only been with the company for a year and a half. Her simple motto of treat others like you want to be treated and tell me what I can do for you NOT just what I cant do for you inspired me to write this review. Her call with me should be logged and used for training purposes. Thanks so much for your help and getting to the bottom of my situation. Your awsome and thanks so much”
“I've had Boost Mobile for around 13 years. I've been to the store in Olathe and Lawrence Ks. Staff has been super friendly and helpful. I've called the service center a few times and they are friendly and helpful. I will be with this company forever. Coverage is great, never had problems with losing signal.”
“Easton and Isiah were so great! They helped us get a great deal on new phones and got us samsung watches that we can use wherever! We're so happy with everything and will always go back to this store! Thank you guys!”
“Had a huge run around with my old carrier. They dealt with the other companies giving me a run around. They were direct with them and helpful with us. Absolutely amazing service, they made everything as streamlined as possible.”
8:30AM - 5:30PM
644 New Hampshire St, Lawrence
Internet Service Providers
“I would like to share an outstanding experience with the technician Baheej from Midco who came to install our internet service today.
From the moment he arrived, Baheej was punctual, professional, and very courteous. He took the time to answer all of our questions clearly and patiently, making sure we felt comfortable and informed throughout the entire process.
What truly stood out was his dedication to providing the best possible service. He carefully assessed our home and suggested the optimal location for installing the modem to ensure strong and consistent coverage throughout the entire house. His expertise and attention to detail made a noticeable difference.
Baheej went above and beyond by not leaving until everything was fully set up and working perfectly. He double-checked the connection, ensured all devices were functioning properly, and made sure we were completely satisfied before finishing the job.
After experiencing some internet issues over the past couple of months, this visit truly restored my confidence in Midco. Baheej’s professionalism and commitment made a big difference, and it reminded me how much dedicated employees can positively impact a company and make it more trustworthy. Thanks to this experience, I will continue recommending Midco to others.
It’s rare to encounter such a high level of customer service. Baheej was respectful, knowledgeable, and genuinely committed to doing an excellent job.
Thank you, Baheej, for such a great experience!”
“We've had Wicked Broadband for over 15 years and they have always been reliable and provided GREAT service. Kudos to their technician ROB, for helping us out earlier today.”