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“In my experience, few companies do customer service as well as Apple. Case in point: Today’s trip to replace my ancient, ailing iPhone. The store was hoppin less than half an hour after they opened (on a Sunday), but it didn’t take long to be acknowledged and assigned to CJ, a whippersnapper who is *very good* at what he does. This guy is smart, fast, friendly, super professional, and a master multitasker. And he knows his stuff when it comes to iPhones. Great experience start to finish.”
“Getting Sabra a new phone and Rock was extensive 29th his great customer service. She walked out with a nice iPhone, the best price phones and I am amazed with his customer service”
“The greatest customer service, I stop there last week and I was welcomed by Juana, she was really helpful and answered all my questions with great attitude, also want to cheer up, Jaretzy and Ash, Thank you.”
“Good customer service given by jack. He helped me in getting good affordable Samsung mobile. I appreciate him for that.i felt very happy that I come to this store.”
“Bought a new laptop from Antonio! Was such an amazing salesperson to work with, incredibly knowledgeable, no pressure and actually guided me to my specific needs, I really appreciated him communicating clearly and being able to explain things to a level that I could easily understand! I will be suggesting him to all my friends who will be in the market for PC and laptop needs!”
“I first went there Saturday morning to buy a longer cable for connecting my antenna to my SDR.
They didn’t have what I needed on the shelf, but they made one for me right on the spot. I got a price better than I expected.
The custom cable works a champ for me. I’ll definitely be coming back.”
“These guys know their stuff and either have it in stock or can get it for you quickly. I guarantee you will end up finding something you can't live without when shopping here. :)”
“I'm sorry to see this place close! They were such a cool establishment to buy, sell & trade records.I loved them downtown OpKs, w/ the winery in the back & had to hunt down the newer location, only to find they were packing it up. The vibes, music & personality will be missed?”
“Glad we have this store to where people can bring books to sell or recycle. The staff are all very friendly & accommodating. The process of selling your books is simple & easy.”
“Hello my name is shaholly and I have been a customer for almost a year. I have went through the struggles in my life where I have been going through personal stuff in my life and let me tell you one thing Cory and Tara and I forgot the guy name that came knocking at my door Name they have really worked with me and been there for me when I really need them whether if it was me making a payment or me just walking in the store to talk to them I consider them as family and I just want to thank you all”
“I to the location and was helped by Maryly for customer service she was fast efficient and pleasant to deal with. It's not all the time you have that kind of efficiency in customer service she was great. Thank you for your service I will always use this location for business”
“I was helped by Miley via the phone and she was awesome. Her service should be used for training throughout the company. The call center lied and 31st and Prospect has gone down the drain on service. She saved the day by simply doing her job.”
“My son broke a little piece of his charger off in the port of his iPad. I took it to Best buy (from Apple care appt) then to an actual apple store, both told me to buy a new iPad. Did some googling and found this gem.He was kind, fixed my son's charging port in less than 20 minutes, and didn't charge me a gazillion dollars.Thank you so much 3c, I will definitely be back if I need to, and will certainly tell everyone I know with kids and iPads ?”
“I always enjoy coming here when I want a new Apple product. I went in today for an iphone 17 after doing some research online. Every worker I ran into was very polite and helpful. Dallas helped me out and was very patient and diligent while also helping other customers and employees. I never felt ignored or pressured to get anything more than what I wanted. I’m very happy with my visit and my new product.”
10AM - 8PM
5390 Johnson Dr, Mission
Electronics
“I want to acknowledge James at the Johnson Drive location. He was extremely knowledgeable, patient, and professional. He helped me with an issue on my phone that three other people were unable to take care of. Thanks!”
“Edwin is the best thing that has happened to me in my life, he helped me and I appreciate his services. You did more than I imagined. I recommend the services of him and his boss Roberto. God bless you”
“Great staff Julia was very helpful she explained things in the way I can understand she loves rainbows I even had it my Messenger account to my phone so I wouldn't have to do it myself that took so much pressure off of me thank you Julia and keep smiling it's golden”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“Got a small Dell OptiPlex to use for as a headless PC for tech project, and it worked like a charm. The PC was like-new, and very reasonably priced. Will recommend TES to anyone needed refurb machines.”
“Purchased a game controller in electronics and the sales associate who helped was very nice and i was able to connect well and discuss my reason for coming in today”
8AM - 4:30PM
4901 Bristol Ave, Kansas City
Electronics
“Commenco came in and updated our camera system. They were quick and did a great job. Brandon was very helpful in helping us understand the new system and ensure we were happy with all the angles.”
10AM - 8PM
14899 W 151st St, Olathe
Electronics
“What wonderful service! I came here three different times (by choice) to transfer from my horrible other phone company to T-Mobile because all my friends talked about how great the service was. Day 1 I worked with Braidan who was very patient because I was trying to add the line for a family member who lives out of state. He explained all the steps I needed to follow and made me feel as if I was the only customer in the store. Once that was taken care of, I returned to the store a few days later and met with Bicardi. I was on a time crunch to attend a service and he was able to quickly complete the next step of switching the phone lines . My family and I decided to go back by choice in person and we met with Lauren who took our trade in phones and made sure that the other phone company had finally released me from their service.
The store is clean, check-in is easy, and these employees are courteous to customers. My other phone carrier could have cared less about me. Tmobile should see why this store has excellent customer service! If I ever have to go in person for customer support, I will definitely pick this store. Thank you.”
“They have fun here. You could probably just go and put a flash drive in the photo machine and have a good time with the staff. Big fan of this place even though I feel a little conflicted because an independent pharmacy is a few blocks away, using one of which is a rare pleasure.I can't imagine fussing about customer service here. The pharmacists are fast enough that if you use basic social skills to figure out in what order people have arrived in the waiting area and get to the desk accordingly, you should see how quickly they're actually working. The only thing that keeps it slower is when they're working with someone to get their insurance sorted out and that's an indictment of America and an endorsement of their efficiency.It's a location of a big corporation. So just use the app and get in and get out faster than about anywhere else.”
“The staff always make the difference. I can buy their items a number of places. This Best Buy staffs exceptionally well. Helpful and VERY knowledgeable!! Thanks everyone at the store- great work!!”
“I came into this location and there was a Hawaiian man Cena he was so very helpful he was very professional. I was surprised to find out that he wasn't the manager because he has manager qualities this location needs professional experts just like him I will be coming back he took his time and even though it was a long time to get done what I need done he was so professional with it and he was even able to help other customers while in the process of helping me not losing track not losing his temper and y'all just need more people like him”
7AM - 11PM
1201 W 136th St, Kansas City
Electronics
“This Target is very tidy and clean. Good management and nice employees. They always have what I need. The produce there is very fresh and good quality and variety is great. It's my go to favorite shopping spot.”
9:30AM - 8PM
710 Simpson Ave Ste A, Kansas City
Electronics
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
“I actually stopped in to this location just yesterday as it's literally right nearby the apartments that I live at and I had a pretty decent experience there, I just simply needed a new sim card as something went wrong with the one I had and the person that worked there took a look at my Galaxy S10 phone which is through cricket and hooked me up with what I needed.
Pretty fast and quick experience, it's a cool location. Peace. ✌?”
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“Ive been a customer of Sprint/tmobile/voicestream for 25 years. Chase Vanatta is the most knowledgeable and professional rep I have ever worked with. Made an upgrade quick and easy. Helped my dads wife clean up her phone and remove spyware. He also added a passkey to make inadvertently adding app less frequent.. Super helpful suggestion for the elderly. So glad went in. Kudos to retaining employees like Chase, Tmobile”