Cell Phone Stores in Leawood, KS

“Was in this store the other day and had one of the best phone experiences I’ve ever had. Huge thank you to Dustin for listening and giving me the best options tailored for my needs.”

“Bianca helped me setup my new Samsung ZFold7. She was so kind and patient, answered all my questions even though I wasn't buying anything. Earlier this week I called to see if she could help me switch our home internet and she was super helpful getting us switched!”

“I had an excellent experience last week with the Town Center store. Went in to replace my kids sync up watch under warranty. James, the Mgr, quickly set me up by ordering a new watch to arrive the next day, which it did.

Unfortunately, that watch was still tethered to the previous acct holder, and after an hour of working with a store rep (who also spent time on the phone with tech support) we were unable to pair with this watch.

They ordered another replacement for me, shipped to my home. Received that unit and it wouldn't connect to a cell/wireless signal for pairing with my account. Went back to the store and spoke with Becca who was great.

She and James (Mgr.) assisted in quickly upgrading me to the newer watch version, checked to make sure it was connected/working and got me out the door quickly and professionally.

All employees I interacted with in the several visits to the Town Center store were friendly, knowledgeable and genuinely wanted to help solve my dilemma. I'm very happy with the service I received here and recommend anyone looking for a top notch customer experience (harder to find these days) to visit James and his team.”

“In my experience, few companies do customer service as well as Apple. Case in point: Today’s trip to replace my ancient, ailing iPhone. The store was hoppin less than half an hour after they opened (on a Sunday), but it didn’t take long to be acknowledged and assigned to CJ, a whippersnapper who is *very good* at what he does. This guy is smart, fast, friendly, super professional, and a master multitasker. And he knows his stuff when it comes to iPhones. Great experience start to finish.”