Cell Phone Stores in Leawood, KS

“I came in today for some help and Chelsea was fantastic. I came in yesterday and they weren’t able to help me, but Chelsie got me squared away and was extremely helpful! She seems pretty cool!”

“Bianca helped me setup my new Samsung ZFold7. She was so kind and patient, answered all my questions even though I wasn't buying anything. Earlier this week I called to see if she could help me switch our home internet and she was super helpful getting us switched!”

“I had an excellent experience last week with the Town Center store. Went in to replace my kids sync up watch under warranty. James, the Mgr, quickly set me up by ordering a new watch to arrive the next day, which it did.

Unfortunately, that watch was still tethered to the previous acct holder, and after an hour of working with a store rep (who also spent time on the phone with tech support) we were unable to pair with this watch.

They ordered another replacement for me, shipped to my home. Received that unit and it wouldn't connect to a cell/wireless signal for pairing with my account. Went back to the store and spoke with Becca who was great.

She and James (Mgr.) assisted in quickly upgrading me to the newer watch version, checked to make sure it was connected/working and got me out the door quickly and professionally.

All employees I interacted with in the several visits to the Town Center store were friendly, knowledgeable and genuinely wanted to help solve my dilemma. I'm very happy with the service I received here and recommend anyone looking for a top notch customer experience (harder to find these days) to visit James and his team.”

“I came into the store on Monday this week, 8/31. I did not have an appointment but was hoping I'd be able to get someone to help me. The store was busy, but I was immediately greeted. When I explained what I needed (help with resetting my MacBook Air), I was quickly introduced to a gentleman named Ryan. He was friendly and eager to help me. He even helped train a coworker who was also eager to learn how to reset my specific model/OS. My experience was above and beyond what normal customer service is today at most places. They were all very friendly, very willing to help, and they showed me some new products that I hadn't yet seen or experienced. 5 stars from me - great work to this team. And it just shows how well this store is managed. They must hire great team members, train them well, and create a culture where employees want to do good work. Kudos to all of you.”