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“Our experience at this store was excellent! The sales staff is knowledgeable and they were able to help us with our specific needs. I highly recommend using this store!”
“Getting Sabra a new phone and Rock was extensive 29th his great customer service. She walked out with a nice iPhone, the best price phones and I am amazed with his customer service”
“The store that I went to first did not have the screen so the technician said he could order it. It’d be a week or two so he gave me a couple phone numbers from other stores. I called the store on Ward Parkway. Ask them if they had a screen, they did so went out there dropped it off. Amazing job very knowledgeable. I think his name is LOREN did a great job. Highly recommend.”
8:30AM - 7:30PM
3039 Prospect Ave, Kansas City
Mobile Phone Accessories
“Best store in town, always they have great deals they traded my old iPhone to the new iPhone, I appreciate you guys taking care of the community. Special thanks to Bashar come ask for him he will take care of you!!!!!!!!!”
“Good customer service given by jack. He helped me in getting good affordable Samsung mobile. I appreciate him for that.i felt very happy that I come to this store.”
“Great service! Jeremy is the best! Your online survey misconstrued my answer to read the opposite..which should have read that I was Extremely SATISFIED! I ❤️ the interaction and the service I received was excellent! Couldn't be better!”
“Baba at this shop is a great guy. I needed 1 part out of a phone, and he got it taken care of for me in 1 day. I would highly recommend this place if your in need of such services!”
“Diego was amazing. I told him what I wanted to do. He helped me find the exact device and model and size storage. I had both of my boys who are under six in there. They were a little rambunctious, but Diego was so kind and loving to me and my family I'll definitely go back to the store if I ever need in store support, thanks Diego. You're the man.”
“I went to the ATT store today (Corbin Park) to make a change on my account. The manager, Esau B., was extremely kind, patient, friendly and helpful. I needed more information than I had with me at the time to make the needed change, but I was very impressed with the service I received.”
“Just wanted to say thanks to my new friend Pete for his efforts, while my brand of NA beer is no longer available he was kind enough to call the distributor.Support small local businesses like these nice folks!”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“I got notified at 5:46 pm to pick up my order and the store closed at 6pm. I called to see if I could be helped if I arrived right at 6pm. Van answered and said to take my time. He promised that he could get me checked out, just not process my device swap. He kept his word and was kind in the process. Amazing service!”
“Went in with my work phone not being able to charge. The person at the desk explained clearly all the options. And asked if the wireless charger was off also. Were I didn’t know it had a wireless charger option. He proceeded to check to see if that worked which it did. Leaving me with no cost since the phone still charges.”
“I went to a different store to drop off my old device (trade in) and they said I had to mail it in. They told me I had to call customer service and get a shipping label. That was a bunch of BS. I went to this location and they took my device no questions asked. It was so quick and easy. I'm only going to this Att location from now on”
“Thank you to this AT&T for its amazing staff I had such a good experience with Nevaeh she was amazing with nothing but smiles I really enjoyed her energy! Good job AT&T”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“We came in to this location worried about my daughter's broken screen, and Dirar helped us immediately. He was friendly, knowledgeable, and helped us decide on a new phone without pressure. We are so grateful for his help and will be back for accessories and more.”
“I happened to get an amazing young man to help me! I believe his name was Logan. He was so patient & kind!!! He took care of all my questions & never once got impatient, or acted like I was dumb!!! This was one of the best experiences I've had with this store!”
“I went to this store to get a phone upgrade. Mikel did a great job helping me through the process as quickly as possible while juggling the needs of other customers as well. Thank you for the excellent service!”
“Eli was really nice! I was having issues charging my phone and came in expecting to pay out the nose to get it fixed but less than a minute later he had gotten it cleaned out and back up to snuff!”
“I would like to say this young man is very polite and respectful. Took time to explain to me my bill since I was having trouble getting on my app. Helped me change my address as well to see if I qualified for anything like internet. Asked how my day was. Just over all amazing customer service and I recommend anyone going to this store to talk to kywan . Great young man . Come see kywan at this location.”
“Was there mid July. Young lady on duty get my account converted from pre to postpay with an existing phone as quickly as possible.
I recommend this location.”
“This store is the best… consistently excellent customer service, and they go out of their way to make sure you can get every discount. Thanks Janet for the big help!”
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
“I came into your store today with a problem. Your employee was so kind. I really appreciate him. He is representing your company well. If you have something special for great employees he deserves to have it thank you so much his name is Shihab”
11:30AM - 7PM
4305 Main St, Kansas City
Mobile Phone Accessories
“I recently bought a phone online and the screen cracked almost immediately. Caleb explained that it was an aftermarket screen and the replacement was sooo much better quality and done the same day:)”
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“The young man Erik gave me one of the best experiences I have ever had at At@t. He made th process very easy and was great at explaining things. When I got home I found out there were problems with my phone caused by the backend of AT&T. This was not Erik’s fault at all yet he spent over an hour on the phone with AT&T just to solve my issue. When u got home my phone was working perfectly. I hope it any mangers are reading this I hope he gets specifically recognized.”