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“Anya (Ahna) did a great job of helping me transfer a phone after the 87th st boost near Farley gave me the worst experience ever trying to buy a phone. She came thru and saved the day and was extra helpful and did a wonderful job communicating with me on how she can help and was straight forward and positive.”
“WOW, customer service done right! Stopped by to inquire about product and services and Sunny definitely delivered on transparency and top notch customer service! Not only was she highly knowledgeable, but demonstrated patience, as we had lots of questions about Verizon, considering this would be a switch! Thank you Sunny for being the best part of Verizon!”
“Jason was great to work with! Very professional and made the whole process smooth from start to finish! If you need someone to work on your phone or are looking to trade in a phone for an upgrade, these are the guys to go see!”
“Very polite crew i was told to visit this store for the best customer service. They have really good products and services. Kansas city Kansas need more business like this”
“Huge shoutout to Luis! We walked in pretty close to closing fully intending to switch to another carrier, but he didn't rush us at all. He took the time to sit down with us, walk through our billing, and figure out a setup that actually made sense. He was so helpful he ended up convincing us to stay with Verizon. Really appreciate the great service!”
“I had a spectacular experience at this Boost Mobile location. Miriam Hernandez is a gem and hopefully Boost understands how wonderful she is. Her customer service is top tier. She was very very patient with all my questions and concerns. This location has a lot of foot traffic but she was able to juggle working with me and others coming in. She was able to get me into the phone and plan that fit my needs and budget. I highly recommend.”
“The folks at this store were extremely helpful. Julio did a fantastic job walking me through the process of getting a new phone after my old phone was losing functionality quickly, even during my visit. Not only was he very helpful, he made me feel comfortable and answered all of questions fully and professionally, no matter how silly my questions were. And ultimately, help me get a new phone that day. Julio was busy and had to help multiple customers and still made me feel valued as a customer, and a person. Julio was professional, knowledgeable, helpful and kind.”
“I want to recognize the store manager, Jeremy, for providing exceptional service. He dedicated over 3 hours to helping me with multiple issues, explaining everything clearly and making sure I left with exactly what I needed. He was patient, kind, and unbelievably thorough. You don’t see service like that often. I left feeling taken care of and truly appreciated. His professionalism and commitment to customer care are unmatched.”
“Took my daughter's Chromebook up there for a faulty charging port. Chris knew exactly what it was and had us fixed up in less than 10 minutes. Definitely will be getting more of my business! Thanks guys!”
“Dab is an exceptional customer service representative. Intelligent, professional,
knowledgeable and patient. Her kindness and communication skills are some of her finest qualities. I would not hesitate for a second to recommend your store because of her!”
“My husband and I arrived at 6:30PM and Daniel was amazing!! He explained everything thoroughly and was very helpful getting us an amazing price!!! I will ALWAYS make sure we shop with him at the Wyandotte Plaza location.”
“David was very kind, patient and knowledgeable. Probably one of the nicest encounters I’ve had at and AT&T store and I’ve been with the company for more than 20 years.”
“Eman was exceptional with helping me understand my bill more and what upgrades I am eligible for! She was also very polite with me and other people in the store!”
“Awesome repair shop! Son took his new iPhone 17 swimming in the Atlantic… less than 24 hrs the shop had given it a liquid treatment and put back together and all is fine… highly recommend!”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
“Daniel helped me and was Johnny-on-the-spot I? Spent 2 hours on the phone with cricket help line and he fixed it in less than 10 minutes. He is absolutely the best and I. Appreciate him so much. You need to give him a raise.”
“Very helpful, 2 young ladies help solve my problem. Very friendly & knowledgeable, I am a senior citizen, they offered me a chair to sit down. I was impressed .”
“We came in today my mom just had brain surgery and she had her phone all messed up and the 2 wonderful people in the store SAVED her phone and removed all the junk! They was very kind and nice! I’ll be driving from Westport to here from now on to do my services thank you guys so much. It’s good to have good workers. You guys did an amazing job. Keep up the good work.!!!”
“Thank you for the phone recommendation, it is working out, exactly for the use i needed, plus more.
Glad I spend the extra money, got a phone that I would be happier , then going with the basic smart phone I wanted to get bc I was beeping cheap!!”
“Had a very pleasant experience, I returned some equipment that we didn’t use any more and also purchased a new phone. The employees were very nice and helpful.”
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“I was dreading going to get a new phone based on past experiences, Khader made my experience absolutely painless. This is the AT&T store to go to if you need help.”