The UPS Store #2580 in Leawood is a locally owned and operated business that provides a wide range of services, including expert packing and shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in Leawood Plaza Shopping Center across from Hyvee, the store is known for its friendly and professional staff who go above and beyond to serve customers. Customers often praise the staff for their kindness, compassion, and efficiency. Sharla received particular praise for her warmth and empathy, helping a customer through a difficult situation with understanding and a light-hearted joke. Brian, the owner, is appreciated for his quick and efficient assistance with Amazon returns, offering personalized help that surpasses self-service options. Brooklyn and Jay are also recognized for their friendly attitude and dedication to ensuring customers' needs are met, especially with printing services. While most reviews highlight excellent customer service and professionalism, there are occasional issues such as outdated store hours, which can lead to inconvenience. Nonetheless, the overall impression is that The UPS Store #2580 provides reliable, helpful, and friendly service, making it a trusted location for shipping, printing, and other business needs.
Best group of people you with ever run into! Ask for Brooklyn, he will not only help you, he will make your day better and brighter! He is the definition of what customer service should be! Love this location
July 2026
My experience with this UPS store has been great! All the employees seem to be happy working there and pleasant and great nicely and always help!
June 2026
The store i got to has exceptional customer service. I always get treated with respect and handle my business timely manner.
