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“Delighted with the product, but the customer experience varied greatly due to communication through the inquiry to installation process. Overall, the family is delighted with the Fireplace insert.”
“They have flowers potted, and un pottedand hanging pots. They also have trees, mulch in a variety of colors, bird baths, fountains for the yard and rocks for beds. You need to go look for yourself.”
“We shopped at ProSource for the first time yesterday. What a blessing. The people we encountered were professional, knowledgeable, and patient. Finally, a great starting point for our kitchen remodel! Thanks to Nick and Lisa.”
“The associates I interacted with were very kind! They helped me find what I was looking for and one even knelt and gave my dog a few treats and talked to him sweetly!”
“The end result is good, but they had to come back a couple times to fix leaks, glass wobbling noises, caulking cleanup, and glass alignment issues. They promptly fixed these issues. Great customer service owned by a nice family owned business with competitive pricing.”
“Recently had the pleasure of getting some top-notch help from Manager John R. At this location. He was extremely patient, helpful, and really understood what he was talking about. His help and friendliness is the exact reason I keep coming back to this location. Keep up the good work and thanks again!”
“Love the outstanding customer service I received from Christopher in lumber. Asked him where a specific item was and not only did he stop what he was doing but showed me where to find it and helped me gather the items on my list. Truly grateful for his time as it saved me from being overwhelmed. He even asked if I needed help loading my vehicle. Not everyday you get an employee that truly cares about you as the customer. Great job Lowes for having Christopher as a great example of humanity.”
“This is a great place to take stuff to recycle from the house! They have a large variety of stuff to buy at deeply discounted prices. The exceptions were a couch that looked brand new that was $125 and a men's dresser for $650 and a women's dresser for $750. Otherwise, there were couches for $50, chairs for $40. They also had cabinets, washers and dryers, tables, bookcases, hutches, paint, garden stuff, tile, carpet remnants, plates, bowls, lights, doors, toilets, tools and many more things!!! Of course, you never know what they will have so you gotta stop in.”
“Aubrie was amazing in accommodating my needs. Not only did she make me feel safe and help me with what i needed but she was also super kind and her customer service was top notch. Thank you aubrie!! Give that girl a raise! February 2nd at 7:30 pm.”
“I enjoyed my visit because of Beth who works at this location she was very attentive took me to the item I was looking for she did not point & say go over here or there...Thank you Beth this was the Most enjoyable experience at this Home Depot...but I love Home Depot products period”
“Found exactly what I was looking for right away with help from an employee. Sink fixtures were on display, but many of them were damaged. I picked an item that could take the abuse.”
“This N. Overland Park location stocks building material items that other area stores don’t. Like many others, it’s a very big store, so I got my walking exercise in, lol.
Friendly staff.”
“I am very happy I chose Home Depot for a big flooring job I needed completed. Flooring Specialist, Mary Hill, and her team did an incredible job of finding me the best price point, along with the highest quality product with a quick turnaround as well. The title "Specialist" does not do Mary Hill justice. It should be flooring "Master". She was able to knock down over $3,000 from my original quote by working her magic. And Mary Hill offered insightful choices when it came to aesthetic, style, trends, price, installation, and quality. You will not be disappointed if you choose Home Depot and Mary Hill for your flooring needs. Store manager Julia was also helpful in processing the final transaction. Excellent service all around. Highly recommend.”
“Really enjoy coming in to this location. The staff are always friendly and they put up with our little chihuahuas. They have a good selection of wild bird feeders and bird food. Purchased a pair of Muck boots that were a shoe saver during the summer. Able to fill our propane tanks for the BBQ grill at a reasonable price.”
“I recently had the pleasure of being assisted by Dan Sarow at Home Depot, and I cannot express enough how grateful I am for his outstanding service. From the moment I approached him with my inquiries, Dan exemplified the epitome of professionalism, knowledge, and kindness.
Dan's expertise in the store's inventory and products was quite impressive. He took the time to thoroughly understand my needs and provided me with detailed explanations and recommendations, ensuring that I made the most informed decisions for my project. His depth of knowledge instilled confidence in me, and I left the store feeling empowered and well-equipped.
What truly sets Dan apart is his genuine kindness and willingness to go above and beyond to assist customers. Not only did he patiently answer all of my questions, but he also took the initiative to offer valuable insights and suggestions that I hadn't even considered. His dedication to ensuring customer satisfaction was evident throughout our interaction, and I felt genuinely valued as a customer.
In addition to his exceptional knowledge and kindness, Dan's helpfulness stood out. He went out of his way to locate items for me, offering to check inventory and physically double checking on stock. His willingness to lend a helping hand made the entire shopping experience seamless and enjoyable.
I cannot thank Dan enough for his outstanding service. He is a true asset to Home Depot, and I wholeheartedly recommend him to anyone in need of assistance. If you're looking for an expert who is not only knowledgeable but also kind, helpful, and willing to go the extra mile, look no further than Dan Sarow. Thank you, Dan, for exceeding my expectations and making my shopping experience truly exceptional!
-Josh”
“We were looking for a snowblower and had been to several stores prior to visiting the Lowe’s at 95th & Metcalf in Overland Park, Ks. That is where we met Bunny who treated us like we were the only customer in the store. She was knowledgeable about the product and took us through several steps to make sure she was giving us what we wanted and not what she wanted to sell. Great job Bunny!! Lowe’s is fortunate to have you on their team.”
“I came in to purchase a rubber mat for my SUV. The service desk associate located 3 options in the store for my search. At the flooring counter David suggested cutting a rubber piece to fit my vehicle. It worked out perfect. Thank you”
“What can I say that they have pretty much everything you need. From any small home ,to large home building projects. Unlike the other guys , the workers actually are friendly and help you. Dog toys, dog food,gog treats, kids crafts,snacks, and seasonal yummies/ gifts,Carter jackets,shirts, hats. Home goods, cleaners, chairs,mattresses in box, decore...and way more! Always check out the CLEARANCE isle! We got a $23.00 fabric cleaner box, for &4.00.”
“I would highly recommend Jasmine to help you pick out and design a front door! We had so much fun working with her. She’s very knowledgeable on the topic and is more than willing to take the time to walk through every option available! Jasmine is personable and kind and easy to work with!!”
“Had an issue with a brand new A/C and there was a lady there that went way above and beyond to try to help. She called back to follow up and help anyway she could. Although I decided to go another way than return the A/C that doesn't work,(Not a good return policy imo) got a mini split, I would like to says thanks to her. Hope she reads this and knows it really means a lot to customers she's out there.”
“I needed some additional parts to use with the deadbolt. I hired someone to install, and Lowe's employee was a specialist in that area. I had no clue what i was looking for, but the specialist knew by the look on my face. The parts were exactly what I needed. The lock is a success!”
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“Pretty neat store. They have a lot of used items and a lot of new items, donated mostly. I found something I wasn't looking for, which was a bucket of paint. At check out they told me there is a 30 day return policy, So if I don't quite like the paint I can bring it back. The paint I get for a great deal a gallon for $11. They have furniture, lights, bathroom stuff, chairs, tables, dining room sets, TV stands, etc. Eve some free items. Also the staff was very friendly and helpful.”