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“Went in with my work phone not being able to charge. The person at the desk explained clearly all the options. And asked if the wireless charger was off also. Were I didn’t know it had a wireless charger option. He proceeded to check to see if that worked which it did. Leaving me with no cost since the phone still charges.”
“Our experience at this store was excellent! The sales staff is knowledgeable and they were able to help us with our specific needs. I highly recommend using this store!”
“Jason was great to work with! Very professional and made the whole process smooth from start to finish! If you need someone to work on your phone or are looking to trade in a phone for an upgrade, these are the guys to go see!”
“My husband and I where there to do a transaction. Miriam Hermandez was an awesome employee, very patient and friendly. I couldnt recomend her more! Thank you Miriam you need a raise for sure!!!”
“The store that I went to first did not have the screen so the technician said he could order it. It’d be a week or two so he gave me a couple phone numbers from other stores. I called the store on Ward Parkway. Ask them if they had a screen, they did so went out there dropped it off. Amazing job very knowledgeable. I think his name is LOREN did a great job. Highly recommend.”
“The young man Erik gave me one of the best experiences I have ever had at At@t. He made th process very easy and was great at explaining things. When I got home I found out there were problems with my phone caused by the backend of AT&T. This was not Erik’s fault at all yet he spent over an hour on the phone with AT&T just to solve my issue. When u got home my phone was working perfectly. I hope it any mangers are reading this I hope he gets specifically recognized.”
“These guys are the best. I sent my iPod Classic and a old Nano in for diagnosis, hard drive and batteries. Their tech gave me a call and said he couldn't find anything wrong with the classic and extensive testing, stuck in a new battery and refunded my prepayment for a new hard drive. GREAT customer service. Great communication. Midwestern company with great work ethic.”
“Great service! Jeremy is the best! Your online survey misconstrued my answer to read the opposite..which should have read that I was Extremely SATISFIED! I ❤️ the interaction and the service I received was excellent! Couldn't be better!”
“Diego was amazing. I told him what I wanted to do. He helped me find the exact device and model and size storage. I had both of my boys who are under six in there. They were a little rambunctious, but Diego was so kind and loving to me and my family I'll definitely go back to the store if I ever need in store support, thanks Diego. You're the man.”
“Friendly greeting at the door by Fadi. He listened to my questions and quickly went to work to resolve the problem with our new device, even though it was not purchased at his store. He gave us better service than the store where we made the original purchase. I appreciate his attention to this matter.”
“I went to the ATT store today (Corbin Park) to make a change on my account. The manager, Esau B., was extremely kind, patient, friendly and helpful. I needed more information than I had with me at the time to make the needed change, but I was very impressed with the service I received.”
“I had an excellent experience at Verizon thanks to Dabrielle. She was patient, knowledgeable, and took the time to explain everything without rushing me. Technology can be confusing, but she made the process easy and stress-free. Her professionalism and kindness really stood out. This is the kind of customer service that keeps people coming back. Highly recommend asking for her.”
“I got notified at 5:46 pm to pick up my order and the store closed at 6pm. I called to see if I could be helped if I arrived right at 6pm. Van answered and said to take my time. He promised that he could get me checked out, just not process my device swap. He kept his word and was kind in the process. Amazing service!”
“I went to a different store to drop off my old device (trade in) and they said I had to mail it in. They told me I had to call customer service and get a shipping label. That was a bunch of BS. I went to this location and they took my device no questions asked. It was so quick and easy. I'm only going to this Att location from now on”
“Thank you to this AT&T for its amazing staff I had such a good experience with Nevaeh she was amazing with nothing but smiles I really enjoyed her energy! Good job AT&T”
“We came in to this location worried about my daughter's broken screen, and Dirar helped us immediately. He was friendly, knowledgeable, and helped us decide on a new phone without pressure. We are so grateful for his help and will be back for accessories and more.”
“I happened to get an amazing young man to help me! I believe his name was Logan. He was so patient & kind!!! He took care of all my questions & never once got impatient, or acted like I was dumb!!! This was one of the best experiences I've had with this store!”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
“Was there mid July. Young lady on duty get my account converted from pre to postpay with an existing phone as quickly as possible.
I recommend this location.”
“I would like to say this young man is very polite and respectful. Took time to explain to me my bill since I was having trouble getting on my app. Helped me change my address as well to see if I qualified for anything like internet. Asked how my day was. Just over all amazing customer service and I recommend anyone going to this store to talk to kywan . Great young man . Come see kywan at this location.”
“Eli was really nice! I was having issues charging my phone and came in expecting to pay out the nose to get it fixed but less than a minute later he had gotten it cleaned out and back up to snuff!”
“I had a wonderful experience with a young lady named Eileen. I bought my cricket phone at another cricket store, but she helped me get rid of the do not disturb feature that sent all my calls to voice mail. Sweet, patient and very knowledgeable. Left her some Danish treats as a thank you.”
“Daniel helped me and was Johnny-on-the-spot I? Spent 2 hours on the phone with cricket help line and he fixed it in less than 10 minutes. He is absolutely the best and I. Appreciate him so much. You need to give him a raise.”
“We came in today my mom just had brain surgery and she had her phone all messed up and the 2 wonderful people in the store SAVED her phone and removed all the junk! They was very kind and nice! I’ll be driving from Westport to here from now on to do my services thank you guys so much. It’s good to have good workers. You guys did an amazing job. Keep up the good work.!!!”
“My phone wouldn’t charge at all this morning. I suspected it was lint, dust or dirt so I walked in to the store and Mateo helped me clean it up. Very helpful! When, not if because I know it’ll happen again, I’ll be sure to come back.”
“Thank you for the phone recommendation, it is working out, exactly for the use i needed, plus more.
Glad I spend the extra money, got a phone that I would be happier , then going with the basic smart phone I wanted to get bc I was beeping cheap!!”
“I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster”
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“Jennifer is the GREATEST VERIZON REP OF ALL TIME! She was patient and understanding with all of our questions. And even sold us a nice screen protector that is way better than anything we could have found online. We HIGHLY recommend Jennifer!”