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“I had a spectacular experience at this Boost Mobile location. Miriam Hernandez is a gem and hopefully Boost understands how wonderful she is. Her customer service is top tier. She was very very patient with all my questions and concerns. This location has a lot of foot traffic but she was able to juggle working with me and others coming in. She was able to get me into the phone and plan that fit my needs and budget. I highly recommend.”
“I took my son to get a new phone today and Luis Reyes helped me. He did a phenomenal job taking the time to answer my questions and explained my bill in detail. He is so polite and friendly, I’ll never go anywhere else!”
“I have had so many troubles with my phone over the years, from little viruses to it running terribly slow. I’ve gone into the store several times for help, and more often than not I was told I could fix it myself if I just followed some instructions.
Today, however, was very different. The new manager was absolutely wonderful. He took the time to truly help me, cleaned up my phone so there are no more annoying pop ups, and he did it all with a smile. He never once complained or made me feel like I was a bother, which sadly I have felt before.
He also went over my plan with me and showed such patience, kindness, and compassion. He is truly a lovely addition to the store. Thank you so much, Mark, for all of your help. I will certainly be returning, and I cannot recommend the Santa Fe location highly enough.”
“My wife and I stopped in the Olathe KS store on a Sunday to browse for a new phone and plan for my wife. The associate there who helped us, Jharritson, was very helpful, knowledgeable, and patient! Jharritson got us a good deal on the phone, the plan, even got a new I-Pad. When Jharritson found out I was a veteran, the deals got even better!”
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“WOW, customer service done right! Stopped by to inquire about product and services and Sunny definitely delivered on transparency and top notch customer service! Not only was she highly knowledgeable, but demonstrated patience, as we had lots of questions about Verizon, considering this would be a switch! Thank you Sunny for being the best part of Verizon!”