The United States Postal Service location at 110 N Chestnut St is known for its friendly and helpful staff, making it a positive experience for many customers. Visitors often mention the cheerful atmosphere, with smiles and laughs that stand out compared to other post offices. Employees like Richard and others are praised for their kindness and willingness to assist, even when busy. The staff consistently provides good service, whether helping to track down lost packages or offering walk-in passport services. While lines can sometimes be long, especially during busy times, the wait generally moves quickly, and the workers handle the crowd with patience. Customers appreciate the helpfulness of staff members who deal well with busy days and occasional long lines. Some reviews note that the location might be understaffed at times, leading to slightly longer waits, but overall, service remains reliable and friendly. The postal workers are recognized for their positive attitudes, despite dealing with difficult days or bad attitudes from others. Many customers leave feeling happy and satisfied after their visits, making this post office a preferred choice for mailing packages or handling special postal needs.
I’d give 6 stars to Doris if I could. She was spectacular on a *very* busy day, and I couldn’t have completed my passport work without her. She was incredibly kind and smart, and working with her is the best experience I’ve ever had working with the post office. You rock Doris, thank you so much!!
March 2025
Courteous and quick service. The guy was so helpful and kind about my package questions. Will ship here again.
March 2025
Terrible customer service by the employee David at the Olathe/Blackbob location.
