New Balance Overland Park provides a specialized focus on the science of fitting with one-on-one attention. Staff measure every aspect of the foot, down to the gait, to determine the needed level of support and motion control. This service is indispensable for everyone from long-distance runners to those with medical conditions. The team is described as patient, kind, professional, and knowledgeable, with a no-pressure approach. They are helpful, personable, and transparent, going out of their way to meet customer needs, even in challenging situations. The store offers a vast selection of products, making it an ideal destination for finding correct sizes tailored to specific shoes. Customers report very positive visits and definitely recommend the store.
I went to New Balance and was helped by Ashley. She was friendly and knowledgeable. She listened to what I needed and found some great shoes for me.
September 2025
Such a great experience. Thanks to Ashley my feet and I had a great weekend. I plan buying all of my running and walking shoes from this location specifically due to the professionalism and hospitality.
August 2025
Kevin and Brett went out their way to meet my needs, which in my case is a challenge. My right leg and foot are disabled with a brace that enables me to walk. Selling me a pair of shoes is a hassle. They figured it out.
They have patience and great knowledge about new balance shoes.
