Cricket Wireless Authorized Retailer receives mixed reviews. Some customers report very nice and friendly customer service, with employees described as amazing, extremely helpful, and going above and beyond or the extra mile to handle phone situations, set up service, and secure discounts. Specific employees are praised for knowing the business and calming customers. However, other reviews mention a rude employee who was not able to help with a device issue, contrasting it with another helpful employee. One customer states this location is a better place with friendlier people than another specific store.
Please change your employee Leslie. She is rude, not able to help us when my device is not working. Again I came in the morning to fix it and the boy who working, he helped us to fix.
October 2025
I had a smooth and pleasant exy. Sales rep Pavan answered all my queries clearly. Highly recommend
September 2025
The best experience I have ever had the General manager went above and beyond for me will always come back to this store, never leaving cricket
