Lowe’s for all of your home improvement needs. Stop by the local Wichita, KS Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store offers a variety of products and helpful staff to assist customers. Customers have had mixed experiences at this Lowe’s location. Some appreciate the great curbside pickup service, noting that orders are ready quickly when placed in advance. However, others have found shopping in the store to be frustrating, citing difficulty finding the right prices on wood and feeling that staff often ignore customers while passing by. One reviewer mentioned walking down every aisle twice before being asked if they needed help, and still preferred the Derby location for better service. Delivery and product installation experiences have also been varied. While staff are generally friendly and helpful, some customers faced issues with incomplete orders and poorly coordinated deliveries. One customer’s washing machine was delivered early without proper tools, and the delivery team refused to bring it inside without a damage waiver, leaving the appliance in the driveway. This caused inconvenience and dissatisfaction, leading to the decision not to purchase large appliances from Lowe’s again. Overall, while staff are often courteous and helpful, customers feel improvements are needed in pricing clarity, in-store assistance, and delivery service reliability.
This team went above and beyond to help me cut some drywall so I could fit it into my car for a small project. I really appreciate the friendly staff and willingness to help a customer. Thank you!
January 2026
Our refrigerator went out Christmas Day and we went the day after Christmas we knew which one we needed or wanted and the next day they delivered it so really good customer service
December 2025
Bobby the head cashier at this location has excellent customer service. He is very friendly and outgoing and really cares about the customers and their needs. I will only shop at this location because of how kind and caring Bobby is. Thank you Bobby