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“Hands down the best experience I’ve had when renting a vehicle! Thank you to Taylor @ the Alexandria location for taking great pride in making sure customers are well taken care of. Excellent customer service!! Clean, comfortable and comparable vehicle to my daily driver while it was getting repaired!!”
“Thaer Daoud helped me through the process of buying my new car. He was so professional and kind and answered any questions I had. I would definitely recommend talking with Thaer if you need any help in buying a car!”
“The service guys are top notch. They are quick, efficient, and extremely accommodating. Friendly, accessible and knowledgable. They will get you in and out and on your way. They are a great team and a pleasure to work with.”
“Enterprise was very accommodating with a last minute rental I needed to commute to a work conference in a mountainous region with possible snow conditions. I was able to get an all wheel drive vehicle that was not only comfortable but very affordable. I will definitely check with Enterprise first the next time I need a rental. The staff was also very friendly and the pick up and drop off easy and quick.”
“I love renting cars from this location. Amber and Jayden are just amazing. Always smiling and making sure that all my questions or needs are answered. Cars are clean and well equipped. I am always in and out in record time. I highly recommend this place.”
“I had a fantastic experience with the Eastgate Enterprise rental office! Due to a last-minute flight cancellation, I needed a rental car urgently without a reservation. After finding no availability at a nearby Hertz location, I turned to Eastgate, where I regularly rent vehicles. The staff there were incredibly accommodating and efficient, getting me set up with a clean, well-maintained car that was fully fueled and ready to go. I was in and out within half an hour, which allowed me to continue my travel smoothly and attend to my client’s needs without any hassle. The professionalism and helpfulness of the Eastgate team truly made a stressful situation much easier. Highly recommend their service!”
“It was the first time a car rental company found for me a car that worked for my tall-guy back problem. After I turned it in, I was missing a white plastic card with no markings on it, about the size of a credit card. They found it and had it waiting for me when I returned to look for it. Very happy with my experience with them.”
“Shonetta, chase, dorian were excellent in helping me out with my rental. Made it smooth, and efficient, and answered any questions I had. I highly recommend you go to this branch if you want too notch service”
8AM - 5:30PM
525 W 12th St, Newport
Car Rental
“I had an accident and had no rental coverage on my insurance policy. I had to have a car for work/life. I had a friend recommend BMC and I contacted Shawn in Newport. I was in an absolute panic. He said “don't worry we got you” immediately relieving my panic. He was willing to work with me on price to see what discounts he could give. The staff had a car ready and waiting for me the day I called.
I didn’t know how long my car would take to be fixed. I was told “it will be this Friday,” then I was told “next Friday” and so on by the company working on my car. I’d call Shawn and say I need it a little longer. He’d say “no problem.”
I can’t thank Shawn and the staff at BMC enough! They are amazing! Please call them if you need a rental!”
“I have consistently and almost constantly been renting from from this Location for over a year now. At first I felt like any other customer. Buy over this last year? II have been blown away. I the above and beyond customer service. I have received specifically from the 2 women who run the front desk. When I had to travel every weekend and needed last minute reservations.They were always happy to help and Made it Happen. Most importantly.
Over the last 9 months my father has been done time. And we have needed transportation more than ever..For Doctor's appointments, hospital stays and Then being able to be at hospice with him his last week and not have to worry about getting to my kids if there were some kind-of emergency.
There are days those ladies who are working the front desk, are cleaning returns for reservations, doing oil changes and trying to get to the phones when I have come to extend a reservation, only to watch the customer in front of me talk down to them and complain about the wait (literally her walking back in from cleaning a return- 2 min) and keep a smile on her face.
I'm sure one day I will buy a car but for several reasons, this has been working for me and I will send anyone looking for a rental there. - Monica Swango ♥️”
7:30AM - 5:30PM
948 Old State Rte 74 Ste 7A, Cincinnati
Car Rental
“A young lady named charisma works here and I gotta say she absolutely helpful and a delivered a great experience. She did not ask me to write this review... I've noticed a lot of people asking people to do that these days and this one is given because she really provided me and my family with excellent service. Highly recommend this location because of her”
7:30AM - 5:30PM
4327 Winston Ave, Covington
Car Rental
“The people who work here are actual saints. Especially Valerie! I came in on a Wednesday truly at my wits end with everything after my car engine completely went bust. She was so so kind to me and was able to get me a car despite how insanely busy they were.
The people that work here are empathetic and very kind and truly do the absolute most they can to get people the vehicles they need during crises. Thank you so much Avis Latonya!!”
8AM - 6PM
4616 Aicholtz Rd, Cincinnati
Car Rental
“Got a rental car during collision repair on one of my cars. This was my first time renting from Hertz. I rented from the store on Old 74 here in Eastern Cincinnati. The staff were friendly, easy to work with and got me out of the store with no delays. I was satisfied with I the Kia Soul. It was clean with about 20k miles on it. I dropped it off a week later the repair shop and Hertz personnel retrieved it later. Very smooth operation with no issues. Other rental companies have given me cars that were totally unacceptable and had to be switched out at considerable inconvenience to me. Hertz has my business.”
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“Matt at BMC in Alexandria is the best! Always has a huge smile on his face, excellent customer service with clean, comfortable vehicles, perfect for our rental down to FL. Will certainly use BMC auto rental for all of my future needs as well!”