Car Rental near Newport, KY

29 locations found near Newport
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“Jacob & his team at BMC auto rental in Newport KY have been absolutely fantastic to work with! Jacob has made the process of dealing with my insurance over a woman who hit my car way more seamless than any other rental company I've ever encountered. He truly cares about his customers, has great rates & has certainly earned my business for years to come!”

4.6 Superb43 Reviews

“I have been a customer of Enterprise in Newport for over 7 years. The staff at the facility is fantastic. They always go the extra mile to make sure that I am in the car that I have selected. They are professional, prompt, and extremely courteous. In particular, Dillon, the Branch Manager, has gone above and beyond on many occasions to ensure that if there are any issues with the car, schedule, etc., the matter is immediately rectified and meets my expectations. I highly recommend this fine group of associates.”

4 Good21 Reviews

“AWESOME customer service! We are newer to Kentucky but can safely say, RENT YOUR NEXT CAR FROM HERE! It is worth the drive to do so! From beat the competitors prices to beautiful rentals and did I mention the BEST customer service? Thank you Matt!”

4.7 Superb74 Reviews

“Pre-service help-superior. Once you get to the service dept they really treat you like a valued client. And this dealership is spotless. My Volvo has been out of warranty for awhile, but I only have it serviced at Volvo because every dealer has the same great service and I know the work is to the Volvo high standards of quality.”

4.4 Superb79 Reviews

“Wonderful customer service. Was able to text and call at about anytime of the day with any questions and they were always answered in a friendly manner. Josh, the employee I spoke with was always super clear on his answers to any questions I had. HIGHLY recommend this company not only for the customer service but for the price as well.”

5 Superb22 Reviews

“Renting the vehicle was an easy transaction. Nice and friendly employees. The only reason I didn’t give 5 stars is the extremely strong odor of cigarettes once I turned the A/C on. It took almost all day before the odor went away. If Budget does charge a smoking fee then the car should be thoroughly cleaned! Other than that the car had no other issues.”

4 Good81 Reviews

“This is a fantastic Branch. They consistently deliver great service. There seems to be regular turnover of staff at this location and all have not been equal, but the current group is top notch”

4.1 Good61 Reviews

“Fabulous customer service from both Thomas Janiszewski and Tyler Jones.Super friendly and cheerful gentleman. Very pleasant to work with.When we picked up our rental car there was a minor issue. We came back later to see if they had another car available. There was not, so they upgraded us. As the issue they have us another free upgrade on a rentalcar.Look forward to renting with you guys again.”

4.3 Superb40 Reviews

“A GREAT EXPERIENCE!!! I had a great experience when I needed a rental car. My car was going in the shop and I wanted something similar in size since we have kids and also carpool other kids from school. I was able to go on the website, choose my vehicle, get the pricing, and select from many different locations for pickup. They had the vehicle ready in less than an hour, so I chose the closest location, just 5 miles from home, and picked it up. The pickup process was quick and easy and the agent was friendly and helpful.”

4 Good74 Reviews

“I went in for a rental at the Norwood Ridge Road location and the vehicle that I reserved was left on empty from the previous renter, so the agent that assisted me, Amon'te, waived the gas fee for me and told me not worry about it. He was also very concise when explaining their policy, and he explained everything in a way that wasn't overwhelming (especially for a first time renter). The agent that assisted me with my return, Carrie, was super friendly and attentive. She seemed genuinely interested in my rental experience with Enterprise. She even addressed me by my first name. As someone who used to work in the customer service field, simple things like addressing customers by their first name is a way to make them feel valued. Top tier customer service from both people. Should I ever have to rent again, it's going to be from the Ridge Road location. They made my first rental experience really easy. 10/10!”

4 Good61 Reviews

“I recently sold my car to Theis Motor Company based on a recommendation from a friend. They gave me a very fair price for my car and were friendly, welcoming, and easy to deal with. The day I took the car to get a quote, I had a brake bulb light out and they replaced it for free (even though I told them I was still getting quotes from other places). Great family business and Mike T. was a class act to deal with!”

4.9 Superb17 Reviews

“Very impressed with the vehicle options vehicles always clean and sanitary when picking it up. Thanks to enterprise Western Hills Cincinnati Ohio @Drew Jostworth Ben,Victoria,Kalib. I think you guys are very thorough with your processes I would recommend enterprise any day the week.”

3.8 Good103 Reviews

“Enterprise is and always will be a awesome rental company for me and my family. We appreciate the accommodation any time we rent. We enjoy the availability and the personalized service we receive upon renting. Thanks for being our #1 rental car company”

4 Good49 Reviews

“At Enterprise Cincinnati 4080 Rev dr, we had an amazing experience thanks to Dominique, the assistant manager. She was so friendly and efficient. She deserves a bonus as through her conversation, she found out we wanted to buy a car: she immediately offered Enterprise sales, got us in touch with a sales manager and we purchased a car from Enterprise sales in the next week. A great leader !!”

3.8 Good70 Reviews

“Avis is professional and fun. Amanda and Mrs. Becky always create at great experience for me all the time. I wanted to let them both know that they’re appreciated.Thanks”

3.6 Good50 Reviews

“Placed a reservation online the night before and the truck was almost ready by the time I got there when they opened. Truck was clean and transaction was smooth. Returned via overnight drop-off without an issue.”

4.3 Superb10 Reviews

“HANDS DOWN JACOB AT THE MIKE ALBERT MITCHELL LOCATION DESERVES A RAISE ,PROMOTION AND A 4 WEEK PAID VACTION‼️‼️‼️‼️ ?‼️?HE’S MOST DEFINITELY THE GOAT OF RENTAL AND CUSTOMER SERVICE‼️‼️THE STAFF AT THAT LOCATION HAVE GONE ABOVE AND BEYOND TO SATISFY ALL MY RENTAL NEEDS ‼️‼️ ???‼️‼️‼️JACOB AND STAFF KEEP UP THE AWESOME WORK U PROVIDE ‼️‼️SIGNED A HAPPY HAPPY CUSTOMER ‼️‼️‼️???”

3.5 Good34 Reviews

“Small rental office with only a few options if you just walk in. However, the experience was simple, fast, and easy from rental to return. Friendly and professional staff.”

3.6 Good24 Reviews

“Hey Bridgetown Enterprise is the best. This was my very first time using this location and satisfied with choice. As pleasant as the young man was on the phone, so was he in his presence. My vehicle was ready an hour early, and when needed to switch vehicles Dom assisted me with o hesitation. Very respectful young men they will see me again soon. Keep it up fellas.?”

3.5 Good28 Reviews

“This is our first experience with this location- and I have to say it was smooth, easy and quick. Amar took care of us- and with all the stresses that come before the vacation this was a great start to our road trip!!! Thank you.”

3.1 Average58 Reviews

“I had nothing but excellent top notch service from this location. This was my first time renting from avis. I worked for hertz for a few years and avis beat them hands down. Tasha made my renting experience 5 star from beginning to end. Thank you Tasha.”

3.5 Good4 Reviews

“I was involved in a car accident in October 2023. Keith and his staff helped me navigate through a lot of insurance red tape. They were very helpful and supportive.Highly recommended.If you’re going through insurance, Keith is the go to guy. He will make sure that you are in compliance with what the insurance company will cover and will not cover.Hertz hired the right people. They are very ethical and fair.They should get raises.?⭐️⭐️⭐️⭐️⭐️ Five stars”

3 Average30 Reviews

“I’ve had great customer service and smooth check in + check out experiences at this Avis / Budget location. Lynn, the manger, is very helpful and makes sure that everything goes well each time I rent from this office.”

2.8 Average14 Reviews

“It's rare to wish you could leave more than five stars, but this store deserves it! Amanda went more than above and beyond to help us get a car that would work for our needs. Despite being a busy Saturday she spent the entire day trying to find us an eight-passenger car, ultimately locating one 45 minutes after the store closed. Thank you again for the excellent customer service! We will be back!”

2.9 Average55 Reviews

“I spoke with DJ who was very accommodating about our rental. We had reserved the car for 3.30 pick up but had to change the time to 10am. DJ was very nice about it and made special arrangements.... with very short notice to make sure we had vehicle ready for puck up the next day at 10am. And we even got an upgrade! The Avis on Glenway Ave in Bridgetown is absolutely the car rental place that we will always choose! 10 stars!”

2.6 Average19 Reviews

“Excellent customer service!! I have been coming to this location for the past 5 years. It's the same gentleman that always helps me and he makes sure he can accommodate my request! Thank you!”

2.4 Poor21 Reviews

“These guys are the bomb!! The car was fantastic! The people were very nice and very professional! I was kinda surprised to get such good service from such a worn down looking neighborhood. Your sign is the only inviting sign on that little strip. I am extremely happy with the job you guys did for me. I will definitely rent from this location from now on. If I could give ten stars I would!!!”

2.6 Average64 Reviews

“I booked through Uber Rent. But I was able to easily extend the rental by calling AVIS customer line and providing the MVA No on my car’s key tag. Better plan for the extensions, otherwise you incur additional fees for every new extension.”

2.3 Poor23 Reviews