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8AM - 5:30PM
525 W 12th St, Newport
Car Rental
“Shonetta, chase, dorian were excellent in helping me out with my rental. Made it smooth, and efficient, and answered any questions I had. I highly recommend you go to this branch if you want too notch service”
“Enterprise was very accommodating with a last minute rental I needed to commute to a work conference in a mountainous region with possible snow conditions. I was able to get an all wheel drive vehicle that was not only comfortable but very affordable. I will definitely check with Enterprise first the next time I need a rental. The staff was also very friendly and the pick up and drop off easy and quick.”
“I cannot say enough good things about this location! A different rentals company left us in a last minute bind and these guys were open and ready to help! Both gentleman who assisted us between pickup and return were friendly and professional. We've already booked a minivan for our first family vacation in May!”
“My daughter bought a XC60 and I decided I was interested in purchasing a Volvo as well. Rachel Dotterman was the sales consultant on both transactions. She was patient, answered all our questions thoroughly, and showed us all the purchasing options we inquired about. I wound up buying a 60 too. Julian Mikesell patiently described all the technical features and James Martin worked with us on financing. All around excellent experience. I highly recommend Volvo Cincinnati!”
“Ben and the entire team at the Colerain location are AMAZING!!!! Sooooooo glad to see Reagan rejoining Ben’s team at this location!!!! Keep up the great work and attitudes!!!!!”
“Matt at BMC in Alexandria is the best! Always has a huge smile on his face, excellent customer service with clean, comfortable vehicles, perfect for our rental down to FL. Will certainly use BMC auto rental for all of my future needs as well!”
“I wanted to express my sincere gratitude to Drew! It was one of the best car rental experiences I’ve had in ages. They truly went above and beyond to assist me, and the car was incredibly clean. I’m definitely planning to return to this place for my next rental.”
“Best car dealership experience I’ve ever had! No surprise fees or forcing you to pay for warranties like the big dealers with their bait & switch pricing. Mike and Stephanie were an absolute pleasure to work with. I highly recommend Theis Motor Company.”
“Jack went above and beyond at this location via phone to assist me today to make sure I got into a vehicle and was safe in Columbus Ohio. I appreciate all of his efforts of helping me.”
10AM - 6PM
5207 Madison Rd B100, Cincinnati
Car Rental
“Wonderful customer service. Was able to text and call at about anytime of the day with any questions and they were always answered in a friendly manner. Josh, the employee I spoke with was always super clear on his answers to any questions I had. HIGHLY recommend this company not only for the customer service but for the price as well.”
“This is the third time in 5 years that I needed a rental and I chose Enterprise every time. The main reason I chose Enterprise was great Customer Service (Brendan was the team member who helped me this time)and feeling I was treated as a valuable customer. The cars were always in excellent shape and the prices were reasonable.Thank you Enterprise!”
“The staff were superb as they got me set up for business travel with the car I needed. Their effort is undermined by a terribly cramped lot, however, making getting in and out a chore. If the parking situation could be rectified, they would be in perfect shape.”
“Pick up and drop off was easy. The car was a nice size for what I need that weekend. My kids also enjoyed the car. Price was very affordable and received my incidental hold back same day!”
“I have consistently and almost constantly been renting from from this Location for over a year now. At first I felt like any other customer. Buy over this last year? II have been blown away. I the above and beyond customer service. I have received specifically from the 2 women who run the front desk. When I had to travel every weekend and needed last minute reservations.They were always happy to help and Made it Happen. Most importantly.
Over the last 9 months my father has been done time. And we have needed transportation more than ever..For Doctor's appointments, hospital stays and Then being able to be at hospice with him his last week and not have to worry about getting to my kids if there were some kind-of emergency.
There are days those ladies who are working the front desk, are cleaning returns for reservations, doing oil changes and trying to get to the phones when I have come to extend a reservation, only to watch the customer in front of me talk down to them and complain about the wait (literally her walking back in from cleaning a return- 2 min) and keep a smile on her face.
I'm sure one day I will buy a car but for several reasons, this has been working for me and I will send anyone looking for a rental there. - Monica Swango ♥️”
“I’ve rented from them, Avis/Budget Downtown Cincinnati, so many times! I hate Enterprise. They do way too much even asking who my employer is. Avis/Budget always treats me with a level of trust and will even give me free upgrades! Renting from enterprise made me appreciate Avis/Budget downtown more.”
“Not always readily available on the same day but they do their best and I've had a lot of success getting cars right away.
Of course they're always clean if there's a problem they get you another one.
local locations are always a little understaffed so be prepared for that and plan for extra time and possible vehicle pick up location changeouts.
But otherwise the Alexandria Kentucky and Newport Kentucky locations serve their purpose well.
I use them to fill the gaps when we have fleet vehicles that are down or when a technician needs a vehicle right away.”
“My first experience renting from here and it was great Dylan was very good at making sure that I had everything and I did the manager choice and the car I received was excellent I will be back and I already shared your information”
“Rented vehicle from Hertz -Erlanger Office. The service was excellent, was in the rental in 10 minutes and on the road. Staff did walk around, explained all the details as this was a new vehicle to me, greatly appreciated. Would definitely rent from this Erlanger Office again…”
7:30AM - 5:30PM
4327 Winston Ave, Covington
Car Rental
“The people who work here are actual saints. Especially Valerie! I came in on a Wednesday truly at my wits end with everything after my car engine completely went bust. She was so so kind to me and was able to get me a car despite how insanely busy they were.
The people that work here are empathetic and very kind and truly do the absolute most they can to get people the vehicles they need during crises. Thank you so much Avis Latonya!!”
“Great service, flexibility in choice of vehicles (unless it’s a holiday or last minute rental there may not be a huge selection), and the team always takes care of me at this location. I rent here at least 12-15 times per year.”
“Fantastic service & location. Amanda is always courteous, helpful, knowledgeable & very professional! For a business owner who travels frequently, it’s great to have a rental company I can count on in my neighborhood.”
“I’ve had great customer service and smooth check in + check out experiences at this Avis / Budget location. Lynn, the manger, is very helpful and makes sure that everything goes well each time I rent from this office.”
“I struggled to find a one-way rental during Derby Week until I visited this location. Exceptional customer service, seamless pickup, and a friendly agent made the experience outstanding. Thank you!”
“I rent at the Kenwood Avis location often (usually 2-3 times per month). The service is fantastic! Amanda is always friendly, and she gives me clean and nice cars. The entire process is simple and customer friendly.
Thank you, Amanda! Thank you, Avis Kenwood!”
“Great experience. And excellent service provided. Called to see if I could get the car early was no issue there and then had to call on a Sunday to extend my rental for a day both pickup, extension and drop off were quick and easy. Can’t remember the woman’s name who helped me but will use them again in the future”
“These guys are the bomb!! The car was fantastic! The people were very nice and very professional! I was kinda surprised to get such good service from such a worn down looking neighborhood. Your sign is the only inviting sign on that little strip. I am extremely happy with the job you guys did for me. I will definitely rent from this location from now on. If I could give ten stars I would!!!”
“I’ve rented from this location a few times now, each time I’ve been happy with all aspects of renting a car for the day. You guys are amazing and it’s soo much nicer to ride down the road, rent the car. Rather than going all the way to the airport. I’m happy with y’all thank you CJ and I wish I could remember the young lady that checked me out today’s name (11/12/2023). Thank You Guys. Y’all make a stressful situation not so bad. xoxo Mrs. Brown”
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“I had an accident and had no rental coverage on my insurance policy. I had to have a car for work/life. I had a friend recommend BMC and I contacted Shawn in Newport. I was in an absolute panic. He said “don't worry we got you” immediately relieving my panic. He was willing to work with me on price to see what discounts he could give. The staff had a car ready and waiting for me the day I called.
I didn’t know how long my car would take to be fixed. I was told “it will be this Friday,” then I was told “next Friday” and so on by the company working on my car. I’d call Shawn and say I need it a little longer. He’d say “no problem.”
I can’t thank Shawn and the staff at BMC enough! They are amazing! Please call them if you need a rental!”