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“Hi beat all yeah out I’m not that makes sense but I have been there since Cinco this is a LOL but those who know me know I am the member of the year of the month. I’ve been working out and I want to get paid. They said I’m the member of the year I feel like I’m an employee I’m there so long but when I leave the job even things I didn’t know interest rate what did you used to refinance all those things they told me about, I give honor and praise to my employees and my friends my name is Mrs Cheryl and I just want to say everybody has been amazing how long is close out with a period.”
9AM - 5PM
9300 Kenwood Rd Suite A, Cincinnati
Banks
“Mrs Amy D made my first experience with this bank great she was very attentive and helpful with my needs during my process and I’m glad to be a member of COPFCU”
“So wonder angel was so wonderful she helped me go from no bank account livin like a ghost to actually getting a bank account like a citizen I can explain how much her help will be invoked in my rehabilitation to society <3 you the best angel I hope you see this”
“Trina Barksdale was great especially for a person that’s not familiar with Computer. She had patience, professionalism, and very understanding. because I know nothing about a computer”
“I have been a Cinfed member for nearly 40 years and I can honestly say that I have ALWAYS had a very positive experience. Each and every person who I have had the opportunity to interact with have been nothing other than helpful, courteous, and professional. Fantastic customer service hands down!”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
“I had a wonderful experience for the second time working with the team at COPFCU!! I worked with Amy and she was amazing. When she wasn't available Karen, Margaret, and Amber stepped in and finished helping me without any delay. I will never go anywhere else for my loan needs, 100% recommend visiting this delightful team!! Much appreciated 👏”
“This was our second time working with Travis and as always he provided a top class experience. Always super responsive even when we had seemingly trivial questions that we needed to talk through. I would highly recommend Travis and the First Commonwealth team to anyone!”
“Tom and his team did a great job for our clients and we are grateful for it. Danielle was always available for our calls and got us answers quickly. Together, we got our young couple into their dream home!”
“I was referred by a friend who always raves about Cinfed. Absolutely wonderful experience (Kennedy Ave. branch). Kelsea, the branch manager, was amazing start to finish with my auto loan. Very informative, gave me options, and the numbers. Best rates out there from what I found, too. Kelsea even recommended other banking products but with no pressure, which I appreciate. Highly recommend Cinfed and this branch!”
“I always have a good experience when I come to location. However, Erin earn you 5-star rating because of her perfect blend of humor & professionalism. It is always great to feel seen when you do business with someone. Thank you.-Les E. 10 plus years customer.”
“My first and only bank account has been through L&N and still going strong! Thank you L&N team for always being helpful whether it's with questions I may have, loans/mortgage or banking related needs.”
“I’ve been banking with Woodforest since I was in college. Very helpful at my original branch in Xenia, Ohio but since I moved to Cincinnati in 2015, this has been an amazing group of bankers to work with. Always friendly and providing stellar customer service.”
“I have used Valley Central Bank for many years. The staff is always friendly, professional and helpful. Mitchell at the drive though and Susan inside always greet me with a smile and great service.”
“Highly recommend! Me and my husband used to bank with fifth this & we switched due to issues like fraud and other personal issues. We are so pleased to say we bank at guardian bank now! Carmen got us all set up and was so kind and was able to answer all of our questions!”
“As a business owner who emphasizes great customer service I was impressed with our branch manager’s (Carmen at Ft Wright, Kentucky) preparation, personal attention and time spent with us as we opened our account. It’s heartening to see that there are still businesses and their employees that care about their customers and understand how trust is built!”
“I can't offer enough wonderful accolades about the staff in Hyde Park BOA. I arrived with a complicated situation; and the staff were honored to sit with me, even in my returns, until they ironed-out (resolved) my situation ... and I showed! up until the issue was absolutely clear in my 'Elder Brain' ... and the entire staff was 'kindly' there for me, continuing to offer me their best service possible!
Biggest Shout-Out to Tommy Hart, who continued to go out of his way, to assure me a clear understanding of my 'Elders 'WHY' Brain'.
OMG, I can't say enough for Tommy's determined and successful work.
Thank you Staff of Hyde Park.”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
“GE Credit Union has always been there for me when I needed an auto loan and with paying off my loans they are always great to deal with. I would definitely recommend them for your credit needs.”
“I had a great experience opening a checking account at the Norwood location of First Commonwealth Bank. I worked with Chelsea there, who is the Financial Solutions Center Manager. Chelsea and her team provide very friendly customer service and always greet you with a neighborly “hello” and a smile. Chelsea also knew I was on a time crunch and helped me in a very time efficient manner. I’m really happy I chose to bank here. The cherry on top… I got a letter from Chelsea about a week after I set up my account with basic details of when to expect my new debit card and lobby/drive-up hours. It was very professional. So happy to live nearby and have a trusted, wholesome bank like First Commonwealth. Thanks again Chelsea and team!”
“These folks have been great for the entire 15 years I've had my mortgage through them. I wonder if Dan K mentioned the wrong bank in his review. He said US Bank was cited for misleading practices. That's not the same bank as Union Savings Bank.”
Open 24 hours
105 W 4th St, Cincinnati
Banks
8 AM - 5 PM
301 E 4th St Suite 2900, Cincinnati
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“Excellent customer service they go the extra distance in making sure that your account and the information they are giving you is thorough this staff is very professional”