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“If you need any help with any type of outdoor power equipment or recreational equipment such as boats, campers, RVS, they can definitely help you with batteries and charging options. I highly recommend you talk to them for advice on any of these things, as they are the experts at this!”
“this is the best place to get a battery. Great customer service and support. Knowledgeable staff. Very professional. And above all, Very competitive prices. I do not go anywhere else.”
“Mike the store manager greeted me as soon as I walked in. Jacob was very knowledgeable and Cameron was very courteous definitely will be back. Thank you gentleman.”
“Our family’s first road trip since our 2-year-old was born almost ended 500 miles from home.
We were on our way from Michigan to the Smoky Mountains when, just after crossing into Kentucky, our SUV suddenly overheated. Every warning light came on, the temperature gauge buried itself in the red, and panic set in. Imagine being stranded that far from home with your wife and three kids in the southern heat.
I managed to duct tape a blown coolant hose and limp into O’Reilly Auto Parts, where we met Keith.
From the moment he greeted us, his confidence and genuine concern made us feel like family. The replacement part didn’t exist anywhere nearby—the only one in the system was in Boston. Keith called other stores, searched every option, and then said something I’ll never forget: “We’re not going to let this ruin the kids’ vacation.”
Instead of giving up, he helped us engineer a better solution using bulk hose and upgraded clamps. While my wife and kids stayed cool inside the store, Keith helped get us safely back on the road.
We’re now relaxing in our Smoky Mountain cabin, 255 miles later, without losing a single drop of coolant.
People like Keith are incredibly rare. He didn’t just sell parts—he rescued a family vacation. O’Reilly, this man deserves a raise, an award, and to teach customer service to your entire company. Thank you, Keith. We’ll never forget what you did for our family.”
“O’Reilly Auto Parts has reliable service, knowledgeable staff, and a wide selection of parts. Fast, helpful, and no-nonsense makes finding what you need simple and stress-free. Always a go-to for auto needs.”
“Came to O'Reilly's for help with the coolant didn't know anything about it and Cody was awesome he helped put it in there he checked the system with their little Gadget and he was totally really good love the store thank you”
Battery Stores
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“A friend and I stopped on our way to Tennessee when her AC wasn't working. They took a look at it, and almost immediately knew what was wrong. They tried charging it wih Freon, and gave us a discount on it. When they tried putting it in, they found it was actually too high and could blow up. They called a local shop for us, but sadly they couldn't get us in. The employees then refunded us our money for the freon. Such a good experience minus the car troubles. Would highly recommend this store. They also gave us water as is is almost 105 degrees out and we are dripping sweat.”