Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Elizabethtown store. Customers can visit the store or schedule an online appointment for convenient service. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery options available. The Verizon team is known for their friendly and helpful approach. Customers have praised the knowledgeable staff, who work diligently to resolve any issues. One customer, a 30-year customer, was impressed by the top-notch service and the store's ability to solve their problem, which had not been addressed at a different location. Customers recommend this Verizon store for its excellent customer service, with staff going above and beyond to assist and provide the desired solutions, not just what they want to sell.
Michael was extremely helpful and great!! Recommend him!
April 2026
Toren Howell greeted me the moment I entered the store and he quickly solved all the issues I was having with my phone service. He was professional and answered to all my questions. This was a fantastic experience!
February 2026
I switched from AT&T to Verizon after just moving back to Kentucky and I got helped by Ryan and Chris and they were so helpful! Despite it being a long process I actually didn’t mind it because they were very funny and enjoyable to spend time with!! Thanks for the help!💗
