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“Jack and Eric our installers today did a great job putting in our refrigerator. They were attentive, and respectful, and did the best they could to make the installation as seamless as possible.”
11:30AM - 7:30PM
7102 Turfway Rd, Florence
Appliances
“Was looking for a certain refrigerator and Donald helped me by phone find what I wanted in his store. He was so kind and went overboard to send me pictures of the refrigerator. Would go back to this place for future needs! Thanks American Freight!”
“We had the best experience at Big Red Appliance in Florence. John was great and helped us find just what we were looking for. They have a big selection of new products and new scratch and dent appliances. We got a deal on a refrigerator for the basement and it even came with a manufacturers warranty that they will help with if ever needed. Highly recommended shopping here.”
“I had some used old, (heavy), appliances that needed to be removed from a renovation project. 4 Square came and got them same day I called. I think they will make them of use to someone who needs them for a good deal. Thanks for the help guys.”
“I love this store, they have everything I need. They are knowledgeable, and quick to fulfill any problem. My go to store for any home DIY from small jobs to large.”
“Only been to the Florence location a handful of times. Sometimes (most) you don’t get acknowledged or asked if you need help. Which is Usually fine. But the last two time I was there I was help by Jack. ( that was the name on his apron). I needed a specific bolt and he researched online to see if the kit I was looking at had that bolt in it. And when it didn’t he made sure I had the right one. Next time multiple people saw me trying to get help with getting keys and kept walking by. Finally the last person I saw I asked if they could get someone to help me. Jack came again. He was friendly, greeted me made sure I had the right keys and and even got a “have a nice day” I’m really appreciate of good customer service.”
7:30AM - 4:30PM
7472 Industrial Rd, Florence
Appliances
“Call on a Saturday, had the part but could not sell over the counter to non-contractors. Passed on information to a qualified A/C person that would help me out. Very nice folks to talk to. Thank you James!”
“Amanda the store assistant and the Bryan General manager are beyond awesome they go above and beyond to make sure we r satisfied and always happy indo have to say Amanda deserves a bonus or something every time we r here which is a lot she's always more then helpful”
“Don’t know why reviews are so low, called for information man on the phone was very helpful and friendly. Renting process is a bit extra but they just ask for information to make sure they get their stuff back. Absolutely would use again.”
“I just returned to the store after shopping because I left my cell phone in my cart which also had 2 credit cards on it. I was sure someone would have taken it, especially at Christmas time and was panicked. An employee, Lucas, found it in the cart in the lot and was kind enough to turn it in! Thanks again, Lucas!!!”
“I was greeted promptly and friendly. The associate was knowledgeable and lead me straight to the parts I inquired about. The sales price was well below what I was expecting. Great place.”
10AM - 8PM
100 Meijer Dr, Florence
Appliances
“One of the lone survivors of the tech wars after Amazon rose to power. Best Buy has redone their business model to be competitive with Amazon, and they have done a good job. Their website and app are very useful and user friendly. All the Best Buy brick and mortar stores integrate perfectly with Best Buy Online. They used to be separate, but they know customers do not want to be hassled and in turn lose business to AMZN. Unlike Amazon, they sell only the best brands of each tech product, so whichever you choose, it’s bound to be a few steps ahead in quality vs. Amazon’s sellers.”
“Rented a 2 man auger. Equipment was clean and worked great. Got the job done and tool returned within 3 hours. Heather M. was very helpful in tool selection. Thanks!”
“I've always had good experiences at this Lowe's. I have confidence that I'll receive good customer service and treated well. I've bought appliances, paint, wood, tools, gardening products, and I've never had an issue come up or been ignored. I'd recommend this Lowe's ?”
“I had to go here 4 times in 3 days. Each time the customer service was actually OUTSTANDING, like people literally going out of their way to help me. This is with the exception of one instance. In attempting to return something the man working the return desk was condescending, snarky and rude.”
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“Went into Erlanger location expecting to leave my sewing machine for repairs — instead they looked at my machine and made a minor repair in just a few seconds. Then told me my machine seemed to be in good working order. I’ve been to this store in the past and have always found them to be very helpful and honest!”