Lowe's for all of your home improvement needs. Stop by the local Florence, KY Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The Florence store was very clean, with minimal and neat wing stacks. Plumbing and window treatments were well stocked and signed, with greets and help everywhere. Even though it's a little late in the season they still had a pretty good selection of plants in the garden department. Lowe's workers are very professional and helpful, providing wonderful customer service that is understanding, friendly, and patient. They answer questions shortly and in a timely manner. While one customer is not crazy about the prices or quality of the tools and suggests being careful what you choose to buy, most experiences are positive. The store usually takes great care of veterans with a military discount, and staff are typically very helpful and kind. However, one isolated incident involved a rude interaction at the register regarding discount protocol, which left a bad taste despite the discount ultimately being given. Overall, the store is recommended for its service and selection.
Cheryl from the greenhouse was very passionate and educational about houseplants! She helped me pick out new plants and taught me how to care for them.
July 2026
We bought a concrete outdoor bench from this location today and the pick up order people ( lady and man ) were excellent…. Kind knowledgeable and respectful…. Took it out to our truck and loaded it…. Excellent customer service!!
July 2026
Asked for assistance from Bobby for pipe fittings to switch out a stationary tub in the laundry room and he helped build the piping for us. Great customer experience.
