Aaron's is a lease-to-own retailer offering furniture, electronics, and appliances. Customers have experienced great people and friendly service, with specific mentions of helpful, polite, and friendly staff. One reviewer expressed a strong preference for Aaron's, stating they would "never buy furniture anywhere else" due to the great people. Another customer praised the new location on Mall Road, describing it as looking great, sounding great, and even smelling great, recommending it for furniture, appliance, or electronic needs. While most experiences have been positive ("a blast"), one returning, loyal customer noted a negative experience with the lady who answers the phone at the Florence/Erlanger location, describing her as sounding rude.
Aarons in Norwood and Florence ky was great have been a customer for awhile and just went to Florence ky to get a new washer and dryer for our new home
May 2026
Haven’t had my bedroom set delivered yet but they are already much better to deal with than rent a center. Great customer service!
March 2026
Amanda the store assistant and the Bryan General manager are beyond awesome they go above and beyond to make sure we r satisfied and always happy indo have to say Amanda deserves a bonus or something every time we r here which is a lot she's always more then helpful
