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“Came in to upgrade my daughter's phone and thought it be a hassle. Shawn was very kind and knowledgeable to assist me in the right direction on what to do and expect while I was getting phones. I am very excited and happy with everything.highly recommended.”
“Mike H. Was the most helpful rep I have ever worked with. He didn’t rush me and made sure I understood everything before I signed for my new plan. Highly recommend!!!”
“Fantastic place! The staff is incredibly friendly and knowledgeable, and they have an amazing selection of arcade games and nostalgic memorabilia. There’s something for everyone here. Highly recommend checking it out!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Electronics
“Best experience I have ever had at a cell phone store! Ever.My son and I went shopping for new phones and to have our old one repaired do to texting issues.The customer service rep help us pick out a new iphone for my son, my spouse, and repaired mine ??”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“Real nice staff. This shop has a lot of new and used vinyl!! Every music genre. From the 40’s to 2024. This is a busy shop. It is the kind of place that should be shopped every few days as they have records going out on the shelf every day!!! They also make various stereo / music cables. I own some, cannot say enough about them. Love the cables.Thanks Morrow Staff”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
“The guys that work here are great! Unlike other shops in the area they don’t mind sharing a little bit of knowledge if you’re a self installer like myself. I bought an under seat subwoofer box for my ‘18 Silverado and 2 subwoofers. It ended up being the wrong box and they were more than happy to swap boxes (I had already drilled holes in the original box). I also went out and bought a $500 amp to match the power rating of the speakers and the gentleman helping me said “save your money the amplifier you have is nicer.” If you want guys who know their stuff and aren’t just trying to sell you on everything this is the place to go. I will be back for all of my car integration needs.”
“It was April of 2020, just when my hard drive crashed, COVID close-down became real and my non-stick pan, stuck. Frantic to pay bills, I googled on my phone and purchased a reasonably priced, refurbished hard drive from Recharge PC that arrived 2-3 days later. Elated, I called them and Jared instructed me on set-up and other things I didn't know I had available to my access. So professional and patient with this computer layman.Recently I phoned to get assistance with gaming and who but the Wiz, Jared answered and helped me out, once again. Thank you Jared and Recharge PC for making my life easier!!”
9:30AM - 6PM
4030 Montgomery Rd, Cincinnati
Electronics
“Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his business and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!”
“I've been in Stan's awesome store several times over the years, and I am always amazed at how much audio gear and media he has packed into such a modest space. This place is a gem. I recently was looking for a particular vintage tuner and found he had exactly what I needed. We made a deal and I ended up purchasing the tuner and something else, in addition, while I was there. Old school, just the way I like it. Good dude. Two thumbs up!!”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“Grate store and now that Warsaw store has improved what’s new that so impressive idk but that store has gotten so much better lately what had changed I wonder????? maybe one day I can get a job there one day I hope fingers crossed ???????? nick and the other guy Tony help with everything I have a question about everything down to even explaining why my bill is not what it is or why I pay ex 5 dollars but it’s worth it been with cricket since 1945 oh yaaaaa”
10AM - 7PM
1531 Linn St, Cincinnati
Electronics
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
11AM - 6PM
6 W 4th St, Cincinnati
Electronics
“Most highly recommend Per Bokmand and Bang and Olufsen Cincinnati- he has been incredibly helpful with setup and navigating the integration of a beautiful B&O system with other smart home components. He is very knowledgeable and always follows through with any issues - beyond excellent technical support!”
“I tried to share on the site however couldn't find a way to, Anyway on Friday I went to add two more lines to my plan. While there I met Tip and Al both of them were the epitome of knowledgeable about the product, personable, and guided us in the correct direction in phone selection. The biggest upside was me and my daughter were all done with in 30 minutes of arrival. The two of them are a great asset to Cricket”
“I've been getting computers from Deluxe PC for at least two years now, and their service and computers are top-notch. I've ordered at least 75 computers from them without a single issue. Every one of them arrives looking brand new. I wish I had started buying refurbished earlier. With Deluxe PC, I get twice the RAM and double the hard drive size compared to Dell, all for a quarter of the price. Highly recommended!”
“A little disappointing this time. A few weeks ago the lady manager I spoke to about getting my sister who's handicapped a new flip phone I wanted to bring her in. She said that would be great purchase a phone an she'd get a iPad too. Yesterday the 7-1-2025 I met my sister there she is on fixed income to purchase phone. Chris waited on her and was very pleasant an helpful I told him what the manager had told me, he started setting her up and then learned you no longer could Honor that deal :( What a Disappointment
He wrote down my name number email as well. She got the phone we left.
Today I received email from Tmobile about something to sign, so I called the 800 number I was afraid to open it. I've had alot of emails from Tmobile that were scam
So I checked figured out it wasn't for me but it was for my sister. I thought to ask if and when Id get the refer a friend that the manager had told me about.?
And since he took my info that it was taken care of and done. Only to learn another disappointing fact that since I didn't fill out some kind of paper for it or anything that No I wouldn't get that either!??
Wow!Just Wow!! Nothing we were told about would be available to us wasn't Honored
I did message Chris today just to see if he did take care of the referral but haven't heard back from him.
I've not been with you very long I came from a bad experience with Verizon
And now all of this....
I can't believe you couldn't honor any of it for my sister or myself for bringing her.
Anywho it's very disappointing
Just needed to state the facts and how it feels an affects future deals
Thank you for your time.
Sincerely Robin Elliott ( and on behalf of my sister, Vivian Shay)”
“T-Mobile, what's their to say was very helpful when I went in to buy my new phone. Walked me through the process. And I got a couple of discounts. What a blessing they were. Thanks T-MOBILE”
“I had a good experience wit Pedro today he was amazing great customer service left with no questions or problems I almost didn't come back because of the customer service I got from Carlos few days B4 just seem like he was more interested in selling than what I actually wanted”
10AM - 8PM
87 Carothers Rd, Newport
Electronics
“Excellent and friendly service. Eric and Josh both helped me out immensely and entertained me the whole time. Couldn’t recommend the store or Eric or Josh enough.”
“I’ve been to many Metro locations this location store is by far the best. Never not once have myself or family nor friends have had any problems. The customer Service and staff is amazing. If I could give 100 stars I would. Everyone in store is kind friendly and very helpful to customers. I’m proud to say my family and friends are Metro customers. The store always smells good and clean.”
“Came to this store to set up my Facebook I was having a hard time setting it up talked with Rachel she is so nice she had me up and running in minutes very very nice if you have a
problem with your phone go see here she will help you too thank you rachel”
11AM - 7PM
2111 N Bend Rd, Hebron
Electronics
“Fantastic store! Very clean and welcoming environment! All employees are on the ball and ready to provide amazing service! I would highly recommend the Hebron, Kentucky T-Mobile over any other in the NKY area!”
“I bought a phone from the this manager several months ago & again recently, very helpful & friendly. He exemplifies the true meaning of customer service, I highly recommend him to anyone.”
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“Very good service. Farrah was the one who helped me and she was so sweet and polite and very knowledgeable about the plans and service. It was very easy to get a new phone and plan.”