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“i came here because my ex bf stole my phone, long story short Bret helped me come up with a solution and it was taken care of within 10 minutes or less. he is amazing and very good with the customers, 11/10. give bro a raise fr”
“Stafa is a true customer service superstar. He went above and beyond to resolve every issue I had with professionalism, patience, and genuine care. His dedication turned what could have been a frustrating experience into an outstanding one. Thank you, Stafa, for everything you do to make Verizon customers feel valued and appreciated. Verizon is fortunate to have someone like you on its team. Blessings!”
“I was driving through and stopped here, and I'm so glad I did! I live outside of Atlanta, and was on my way to Columbus, and stopped here. My husband and I have a very extensive record collection, to the point where we're really only looking for a handful of things now. I found stuff here that I didn't know existed for my favorite artists. Super nice staff, really fun store with a ton of stuff. Great selection. Worth the stop and then some!”
“Fantastic place! The staff is incredibly friendly and knowledgeable, and they have an amazing selection of arcade games and nostalgic memorabilia. There’s something for everyone here. Highly recommend checking it out!”
“Donald agreed to stay late to help resolve our issue. He was apologetic & sympathetic regarding a recent death we experienced. 5 stars aren't enough for Donald!!”
9:30AM - 6PM
4030 Montgomery Rd, Cincinnati
Electronics
“I’ve been a customer for over 20 years. Alan and Will have always been available whenever I needed computer help. I just bought my 4th one! Within 1 day Will was able to transfer over everything from the old computer. You can’t get that kind of service from a box store. Plus, their prices are very competitive.”
“Carla was amazing stayed to make sure my son’s phone was fully activated and working properly!! We came in last minute and she was so bubbly and fun!!! She didn’t waste no time and was very professional!!! Will be back to add the other phone and iPad to account thx Carla we need move amazing people like you in the world”
“It was April of 2020, just when my hard drive crashed, COVID close-down became real and my non-stick pan, stuck. Frantic to pay bills, I googled on my phone and purchased a reasonably priced, refurbished hard drive from Recharge PC that arrived 2-3 days later. Elated, I called them and Jared instructed me on set-up and other things I didn't know I had available to my access. So professional and patient with this computer layman.Recently I phoned to get assistance with gaming and who but the Wiz, Jared answered and helped me out, once again. Thank you Jared and Recharge PC for making my life easier!!”
“Bought my second system from them today,not as beefy as my past one I got years ago in another car but wayyy better then what I had,been a good experience so far but I gotta break the sub in still ?”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“Just enjoyed our vintage Soundcraftsman EQ yet again and recalling how it came to us. Thanks again to Stan and Classic Audio Video & Stereo!
Such a great piece of equipment and a great guy to buy from. Stan took such good care of us on this one. Classic AV&S is on our list of must visit places in Cincinnati!!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Electronics
“I was in this store looking to maybe trade up my phone and what my options were going to be. Dude in the store was super helpful. Great conversation while he helped me decide. Not sure of his name but it was today 3/20/26”
“Went to t mobile to get phone checked out. The worker here was super sweet and great. She informed me of some deals on lowering my bill. If you come on down ask for Juanita”
“Jennifer was absolutely incredible!! Had so much patience with me, I have no clue what I'm doing. She deserves to get some recognition! Amazing customer service!!!”
“I want to thank Thomas for his expertise and his willingness to help me. He is extremely knowledgeable and answered all of my questions. He provided outstanding service. Thanks Thomas.”
“I was in this Newport store today switching my WiFi and cell phone service from spectrum to T-Mobile and the customer service was very good. Minimal wait time and Ian was very knowledgeable about products and services. I ended up being able to get a iPad and Apple Watch today without any more money down and a low monthly fee for both! I’m very pleased with my switch!”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“T-Mobile, what's their to say was very helpful when I went in to buy my new phone. Walked me through the process. And I got a couple of discounts. What a blessing they were. Thanks T-MOBILE”
11AM - 6PM
6 W 4th St, Cincinnati
Electronics
“I am blown away by how special this store is. The owner is a visionary! I left feeling so excited about the brand and how amazing the experience of sharing with each other what we value/see in things. This should be a concept store model! So glad i get to walk around and that i was traveling to discover such a unique place.”
“Tom and the rest of the Deluxe PC's team provided incredible Service. After debating the pros and cons about going the used/refurbished route for a new laptop I decided to pull the trigger on a refurbished HP laptop. Upon arrival the Wednesday Evening before thanksgiving the laptop had some issues powering on, so I sent a message that night not expecting a response until at least Monday. I received a response on the issue within 48 hours (black Friday morning) were Tom and I attempted to resolve the issue that morning however we had no luck and ended up needing to do an exchange. Tom had me a return slip and exchange process started by that afternoon. Within a week my replacement had arrived and is working flawlessly. Long story short if you are going to take a chance on capitalizing on the value to be had in the used laptop market, this is the place to do it as they appear to have mitigated if not eliminated all risk with their incredible customer service. They have gained a customer for life in me.”
“I stopped into this store to pick up a quick prepaid SIM card and some extra data while traveling through the area, and the service was surprisingly quick and efficient. The storefront was clean, bright, and well-organized with all the latest devices on display, making it easy to see what options they had available. The representative who helped me was very polite and handled the activation process smoothly, getting my phone hooked up to the network in just a few minutes without trying to aggressively upsell me on expensive accessories or insurance plans. My only minor complaint was that the store was a bit understaffed with only one employee working the floor, so a small line started to form behind me, but the staff member did a great job of staying focused and moving the process along as quickly as possible.”
10AM - 8PM
8219 US-42, Florence
Electronics
“Farrah was a great person while I was in need of major help. My phone was stolen and she helped me to not only purchase a new phone but she helped me get my contacts and pictures on this new phone.”
“First off adam is a beast! I have known him for close to ten years! He’s always been my go to cell phone guy! He’s super nice and helpful! Def would recommend going to this metro sometime and see for yourself how great Adam! Thanks for listening”
“I visited the Metro by T-Mobile store and was impressed by how helpful the team was. They greeted me right away, answered all my questions, and made sure I got exactly what I needed without any pressure. The whole visit was fast, easy, and professional—would definitely come back again.”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“Stellar... I've been with Cricket for 16 years for a reason. The guy got my new phone and loaded me up.. while dealing with cash walk-in customers at the same time, ..as well as phone calls. Like a One Man Ring leader..And on a Friday afternoon”
“Ty is awesome! He always makes sure you get great service and the best price. Been coming to this location for years and will continue to do so as long as he’s there.”
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“Raneen took care of me today. She was kind and very knowledgeable. I was nervous to switch after being with my previous company for 10 years but she took care of everything from helping me pick out a new phone, activating, even the screen protector and case. I left there with a very nice new phone that works well and service and didn't have to do a thing. Excellent customer service!!!”