Cell Phone Stores near Erlanger, KY
30 locations found near Erlanger
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Mobile Phones
Mobile Phones
“The new store looks good, and Ali is very knowledgeable and very good at what he does. I now have the exact phone I want and am happy on a "cellular" level for the first time in years. Our plan costs far less than just about anyone we know, and we really have no network or service issues.”
Mobile Phones
“My microphone stopped working and Mr Phone was very helpful. The 1st Phone store I went to was quick to say a new microphone was needed. But Mr Phone first tried to make the microphone more secure/tight and cleaned it. Saved me $50 by going this route. Even if it would have not fixed it, I appreciate that they tried this route first instead of immediately saying a new microphone was needed.”
Mobile Phones
“Gill was amazing, he answered all my questions and made my experience great. Very friendly and kind and made my decision easy to FINALLY upgrade to the Galaxy S24. Thanks Gill for your help, I greatly appreciate you.”
Mobile Phones
“Glenn was 100% honest about the repair and let me know what needed to be done ahead of time. He gave me a simple run down and an estimated time that it would take and followed through! Highly recommend this place :)”
10AM - 8PM
8460 US-42, Florence
Mobile Phones
“Fast and easy transfer from Cricket and the worker, Moe, was fantastic! He was very pleasant and helpful! Would definitely recommend to anyone looking for new cell service!”
10AM - 8PM
3065 N Bend Rd, Hebron
Mobile Phones
“Excellent customer service. Shawn was the only sales rep in the store and had several customers come in while I was there. He managed everyone professionally and answered questions quickly. He way very knowledgeable as well.”
Mobile Phones
“Exceptional service from Layton Hubers. Layton arrived promptly, diagnosed the issue with precision, and resolved it efficiently. His technical expertise and professionalism were truly commendable. He took the time to explain everything clearly and ensured that I was satisfied with the solution before leaving. I highly recommend Layton for any Verizon-related technical needs. Thank you, Layton, for your outstanding assistance!”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Mobile Phones
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
Mobile Phones
“Thank you Chloe B. at the Newport Pavilion store for excellent customer service! She was not only attentive, friendly, and patient, she showed a great willingness to problem solve. ( couple swapping phones 13 Pro/Plus <=> 15 Plus)”
Mobile Phones
“Yesterday I took my sons iPhone into get the screen repaired. He shattered the entire LCD screen.I took it in and the men are humble. They gave a fare price to fix it. I was extremely skeptical. He said 45 min. I instantly thought, there’s no way.I came back a hour later and the phone looked brand new. I couldn’t believe the job that he did on this phone. It looked like it came straight from the apple factory. No blemishes. The work he did was amazingly good. As good as if not Better than any apple employee.Im very blessed and thankful for them.Thanks again. Definitely saved me hundreds compared to buying a new phone.”
Mobile Phones
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
Mobile Phones
“Blake did an amazing job today! I came in with a broke phone and he went above and Beyond to service me and all others. Great at multi tasking as well! Thx for all of your help. GO BLAKE!!!!!”
Mobile Phones
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
Mobile Phones
“I want to Thank,⭐✨AL & TIP✨⭐ for being so Awesome! Thank you for your Excellent Professional help! You were Friendly, Knowledgeable, as well as quick to solve issues and patient in helping me the day I visited your store. You are both exactly what Cricket needs so much more of!!!I have been a Cricket customer for over 15 years. Unfortunately, in the past few years my experience with Cricket as a company has been a nightmare. My visit to the Glenway store has given me hope. Again, THANK YOU AL?& TIP?!!”
Mobile Phones
“Troy was fabulous!! I came in with a phone that had all my daughter's wedding pictures on it and was not holding a charge. I was in a panic but he was amazing and we have all the pictures.”
Mobile Phones
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
10AM - 8PM
2512 Hazelwood Dr, Crescent Springs
Mobile Phones
“Muhammad was great to work with, very knowledgeable of phones and plans. He was polite, curious, tentative and no pressure. I walked in and in 10-15 minutes I walked with my phone. I recommend Unlimited to anyone looking for straight forward, hassle free experience.”
Mobile Phones
“Walked in to see if they could fix a broken camera lens on my iPhone 13. The men at the counter were ready to help right away and said it could be done immediately, in under 20 minutes. Really reasonable price for the part and repair too!”
Mobile Phones
“Excellent and service. The employee who helped me was very patient and helped address all needs, transferred my old phone to my new one. Added all my new aceasories for me. And was very patient with my autistic son who kept wondering off while trying to get his old phone transferred as well.”
Mobile Phones
“Both Chris employees were super helpful through the phone process and were patient about merging my fiancé and I information into one. We were there for about three hours trying to get everything to sync right with all the phones and the phone company. The Chris with the DC shoes was super helpful and explained the whole process.”
Mobile Phones
“I have been coming to this store for years and have experienced good and bad service. Lately, they have been short staffed and I have had to wait longer than usual but the service has been worth the wait. While I was waiting for Amanda to finish working with another customer a new gentleman who just walked in the door approached me asking if I need help. Amanda told him I she was taking care of me and he mumbles- what the **** ever. He then started helping another customer and in my opinion was extremely unpleasant, dry and rude. I will be back but I will not allow this guy, I wish I knew his name, to take care of me. Bad bad hire. I know you guys need more staff but the quality of your choice in those you hire matter. Amanda 5 stars other gentleman 0.”
Mobile Phones
“I came in this morning and was assisted by “Paige” after having a long morning of visiting multiple boosts to run into the same issue with smart pay, 1 boost (glenway next to Dunkin’ Donuts ) system was down, another boost ( price hill location near Kroger by the bmv)said “the lady who does the smart pay is gone until Monday” which later I was informed that the male who said that was a manager and could’ve have easily went through with the process and was just being lazy and didn’t want to do it . And many more issues . Paige assisted me easily and had no problem acquiring my needs today , she also informed me that the other boosts Up-charge for items ! My cousin came in to buy JUST a phone and ended up getting the phone with smart pay with a phone case , charger , AirPods , and a Speaker included , And I just got a discounted AirPod case and AirPods. Most boosts charge $75+ for AirPods I just got mine for $65 , I wouldn’t recommend ANY other boost and I want to give a GREAT BIG THANKS to Paige especially for making my process so easy . This just made my day !!!! Easily 5 Stars ⭐️⭐️⭐️⭐️⭐️”
Mobile Phones
“Our sales man Marco was amazing! Couldn't have given us a better experience in store today, I am thankful for his knowledge of my phone and his generosity towards us as customers! We will def be back for all our future purchases,issues, or phone accessories!!Thank you Marco”
Mobile Phones
“They allowed me to use a phone charger then showed me the benefits of switching to boost and I waited for a friend there and the staff was so nice to me and everyone who came in.”
Mobile Phones
“We were there waiting before they opened. The gentlemen who was working was GREAT! Very friendly, fast I knew what I wanted & he took care of all my questions & activating a new phone all in 15 mins. That's why I've stayed with this company now for over 2 year's & left Verizon.”
Mobile Phones
“I love this place for a few reasons. Understood what I needed and wanted and very empathetic to my situation and circumstance. I was able to leave my phone's there for a few days knowing all was well and I could trust them. Thank you D, the employee whom I trust. Your service was on time.”
10AM - 8PM
87 Carothers Rd, Newport
Mobile Phones
“Excellent and friendly service. Eric and Josh both helped me out immensely and entertained me the whole time. Couldn’t recommend the store or Eric or Josh enough.”
Mobile Phones
“Ben and Steve were a big help in getting my faulty sim card replaced. Despite walking in with a few people in line. Steve took a second to walk over and great me. Him and Ben freed up about the same time and tag teamed getting my intermittent loss of data figured out. They both agreed my sim card was on its way out. They got me swapped to a ESIM and I was back on the road. If it was not for the line of people I would have been out the door in under 10 minutes.”
Mobile Phones
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“The representative helping my husband and I was extremely helpful. Very polite and stayed calm while we dealt with our other carrier trying to switch. I am very impressed by the customer service this store offers. We are now life long Boost Mobile customers. Thank you for turning a stressful experience into a peaceful one.”