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“Extremely knowledgeable and a quick turnaround! Awesome customer service. Made sure I was taken care of and happy with my PS5 HDMI repair. Would definitely send anyone here and would recommend this place to anyone! Thank you!”
“I came here because I dropped my phone into a body of water. It’s here and the only took 15 minutes. I really like the service and I’ll definitely come back.”
“i came here because my ex bf stole my phone, long story short Bret helped me come up with a solution and it was taken care of within 10 minutes or less. he is amazing and very good with the customers, 11/10. give bro a raise fr”
“Brandon is the best. Helped with purchase with a new watch. Showed up in one day. Brought it back to the store to have it set up. No questions asked make sure everything works. He killed it in customer service. Highly recommend.”
“Stafa is a true customer service superstar. He went above and beyond to resolve every issue I had with professionalism, patience, and genuine care. His dedication turned what could have been a frustrating experience into an outstanding one. Thank you, Stafa, for everything you do to make Verizon customers feel valued and appreciated. Verizon is fortunate to have someone like you on its team. Blessings!”
“What a pleasure these guys are to deal with! I try to solve my own problems, but when I fail and have to have help, this is the only store I’ll go to. They never make me feel bad for asking for help, no matter the problem. They’re always upbeat and friendly while they help me out. Michael even stayed late to finish up helping me make the transfer on my new phone. Kudos to the management here for hiring such a great team!”
“I went in to change phone services and asked the employee to have it done as quickly as possible. Had it not been for the new phone having to update (out of anyone’s hands), I would’ve been in and out in an hour. They did a great job!”
“Hey Guys!!
To all concerned if you need a phone.
Need any assistance/ advice go to Boost Mobile.Jock will be there..And absolutely the nicest and knowledgeable Manager you will ever come in contact with.
I had my new phone i bought at a different place. That they could not correct. Jock fixed it and got me back on my pages i thought was lost forever… Get your new phone and any phone service with him.”
“I love miss Elise , she gets things right , also she is adiment to get things fixed .I have been doing business with this store for about 7 1/2 years .I don't think I will ever leave her store.
Thanks for everything you have done for me and my family.
Ron Coldiron”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
“Paige is absolutely AMAZING at her job and she is very knowledgeable about phones, she’s helped me countless times now, I haven’t dealt with a more pleasant person in technology.”
“Donald agreed to stay late to help resolve our issue. He was apologetic & sympathetic regarding a recent death we experienced. 5 stars aren't enough for Donald!!”
10AM - 7PM
1531 Linn St, Cincinnati
Mobile Phones
“Carla was amazing stayed to make sure my son’s phone was fully activated and working properly!! We came in last minute and she was so bubbly and fun!!! She didn’t waste no time and was very professional!!! Will be back to add the other phone and iPad to account thx Carla we need move amazing people like you in the world”
9AM - 9PM
8741 US-42, Florence
Mobile Phones
“I recently received a phone replacement. After activating the new phone, I wasn't able to access two important applications. I visited the Union, KY Verizon store and had the great fortune of asking Ed if he could help. It was complicated, but Ed was persistent and stuck with solving the issues. Ed, you're a genius and I can't thank you enough!”
“When coming into this booth store, all my boost. Customer service needs are always met and met with a wonderful smile from an employee. Mr. David, who always is available to show me all the different things that are available here with Boost Mobile. It's been about 2 years now and each time it's the same service, very happy with boost.”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“The service is more than great! I've been there today and Zak got me together. They help you out with everything u need. I just bought a phone and a watch from them and the prices are more than perfect. Thanks to my boy Zak. I highly recommend you to give it a try!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Mobile Phones
“I was in this store looking to maybe trade up my phone and what my options were going to be. Dude in the store was super helpful. Great conversation while he helped me decide. Not sure of his name but it was today 3/20/26”
“I recently visited this store twice and Lewis not only met my need with the perfect phone, but provided superb customer service. He insured my family plan was affordable and helped offset the cost of my new device. He was very knowledgeable and influential in setting up my new device. I probably misspelled your name, but thanks Lewis for all you’ve done!”
“Went to t mobile to get phone checked out. The worker here was super sweet and great. She informed me of some deals on lowering my bill. If you come on down ask for Juanita”
“We drive out of the way to come to this shop every year we come in to town for the WEBN fireworks and Moh is always helpful and has a great attitude! He always takes care of us and he remembers who we are every time.”
“Ben did an exceptional job upgrading my phone with a broken port. The whole process was quick and easy! He was even able to transfer over all my stuff from my old phone!”
“Jennifer was absolutely incredible!! Had so much patience with me, I have no clue what I'm doing. She deserves to get some recognition! Amazing customer service!!!”
“I came in with a Boost phone that Boost couldn't/wouldn't put on my account. After at least an hour on the phone with Boost with no results, I brought it here, had it put on my account in ten minutes for $26.”
“I want to thank Thomas for his expertise and his willingness to help me. He is extremely knowledgeable and answered all of my questions. He provided outstanding service. Thanks Thomas.”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“I was in this Newport store today switching my WiFi and cell phone service from spectrum to T-Mobile and the customer service was very good. Minimal wait time and Ian was very knowledgeable about products and services. I ended up being able to get a iPad and Apple Watch today without any more money down and a low monthly fee for both! I’m very pleased with my switch!”
“I went in after finding out total wireless had a physical store and Sal solved what was a week long mystery to total wireless customer support and Target phone people. This was literally a 20 minute process. I will definitely be skipping customer service agents next time and leaving it up to him. I paid extra for the sim kit than at target BUT we get what we pay for. Thanks Sal”
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“Raneen took care of me today. She was kind and very knowledgeable. I was nervous to switch after being with my previous company for 10 years but she took care of everything from helping me pick out a new phone, activating, even the screen protector and case. I left there with a very nice new phone that works well and service and didn't have to do a thing. Excellent customer service!!!”