Best Western Inn Florence offers a comfortable and clean stay for travelers. Many guests appreciate the quiet rooms, with some requesting specific rooms for their peace and comfort. The rooms are generally small but well-maintained, featuring comfortable beds and functional showers with good water pressure. The hotel is pet-friendly, accommodating guests traveling with dogs, and the rooms are free of bad smells. Staff members are friendly, helpful, and attentive, contributing to a positive experience. The facility itself is updated and attractive, providing a safe environment with secure outer doors that require a key card. Guests value the good value for the price, noting that the rates are reasonable. The breakfast options are considered good, with fresh and delicious offerings, though some find the breakfast area small and crowded at peak times. The breakfast service is consistent, with warm food prepared daily and attendants attentive to guests' needs. Location-wise, the hotel has easy access to main roads and nearby dining options, making it convenient for travelers. While proximity to certain attractions like the Arc Encounter may be a bit farther than expected, guests find the hotel suitable for their needs. Overall, Best Western Inn Florence provides a clean, quiet, and comfortable stay with friendly service at a fair price.
Jackie was super friendly. She was short, but knowledgeable of the hospitality business and said she was helping from another hotel, which I find to be genuinely admirable. Will stay there again.
April 2026
Awesome service!!!! very clean and comfy Highly Recommend the stay great location tucked away lots to do around the area Very decent price. Very polite staff members!!!
April 2026
Newly remodeled rooms. Very nice room and good breakfast.