Verizon Wireless, a leading telecommunications provider, offers an exceptional in-person experience at the Cellular Sales location on 8741 Us Highway 42. The wireless sales consultants, such as David, Logan Cox, Leyton, and Matt R., are highly knowledgeable and go above and beyond to assist customers. Customers have praised the staff's ability to resolve issues, set up new lines, and help with phone upgrades and plan changes. The consultants work diligently to ensure customers understand their services and billing, providing clarification and finding the best deals. They also offer assistance with wireless accessories, exclusive Verizon services, and the latest promotions. Overall, the Cellular Sales team provides a customer-friendly experience, taking the time to address individual needs and ensure complete satisfaction. Customers have consistently rated the staff as excellent, with one describing the experience as "100% worth the trip" when they had an "informative and nice representative" assist them.
David at the u.s 42 location in Florence was hands down best customer service experience I've had in years. He was thorough, concise, and very professional. He alone makes me want to stay with Verizon. Thank you for being transparent and treating us like we matter.
September 2025
Vernell was our salesperson and was excellent. From the minute we walked in the store he was helpful and patient. He walked us through the options for a new iPhone and helped us to understand the best plan. I would highly recommend him!
August 2025
Stopped in with a phone not working, got it fixed in a matter of minutes.
