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“I came here because I dropped my phone into a body of water. It’s here and the only took 15 minutes. I really like the service and I’ll definitely come back.”
“Hey Guys!!
To all concerned if you need a phone.
Need any assistance/ advice go to Boost Mobile.Jock will be there..And absolutely the nicest and knowledgeable Manager you will ever come in contact with.
I had my new phone i bought at a different place. That they could not correct. Jock fixed it and got me back on my pages i thought was lost forever… Get your new phone and any phone service with him.”
11AM - 6PM
8741 US-42, Florence
Mobile Phones
“I recently received a phone replacement. After activating the new phone, I wasn't able to access two important applications. I visited the Union, KY Verizon store and had the great fortune of asking Ed if he could help. It was complicated, but Ed was persistent and stuck with solving the issues. Ed, you're a genius and I can't thank you enough!”
“I wanted a phone upgrade without disturbing our monthly plan cost. Whitney helped me out with my options and also just spent time talking to me as a person which I truly appreciate. She made sure I knew about offers and options but wasn't pushy at all. Cannot recommend highly enough.”
“Marwan was awesome. Someone hijacked my second line and he was able to resolve it quickly. I been a Boost customer for a couple of years and the reason why I stay is because of people like Marwan. I tried several times to resolve the issue using the let's chat feature and had no luck. Came into the store and Marwan had it resolved in 15 minutes. Thanks again for fixing my phone”
“Farrah was a great person while I was in need of major help. My phone was stolen and she helped me to not only purchase a new phone but she helped me get my contacts and pictures on this new phone.”
“First off adam is a beast! I have known him for close to ten years! He’s always been my go to cell phone guy! He’s super nice and helpful! Def would recommend going to this metro sometime and see for yourself how great Adam! Thanks for listening”
“Came to this store to set up my Facebook I was having a hard time setting it up talked with Rachel she is so nice she had me up and running in minutes very very nice if you have a
problem with your phone go see here she will help you too thank you rachel”
“Yulitza has been fantastic both times I’ve come in for help with my new phone and is very knowledgeable and sweet. She knows exactly what she’s talking about and has had me in and out in under 5 minutes with problems I couldn’t solve taken care of. Incredible work.”
“Knowledgeable and helpful staff but just once I'd like to come here and not have to wait 30 minutes. Always a long wait. I usually go to Best Buy for my phones but their service has gone downhill. This is the best place to get your phones and service around.”
11AM - 6PM
7717 Mall Road, Florence
Mobile Phones
“Got my phone up graded and Makayla waited on me. She was real nice and very helpful. She transferred all my data to my new phone and was very professional. Thanks Makayla. Also was having a hard time clearing my old phone brought it back up and talked with Matt and he got it all cleared. I couldn’t have done it without both of you thanks again.”
11AM - 6PM
7533 Mall Road, Florence
Mobile Phones
“I was in the Florence Verizon store today and one of the agents, Alex, was very helpful and resolved my problem. He has very good customer service skills. I appreciated his help.”
“I bought a new phone. There was an unusual issue . Michael called Spectrum troubleshooter preventing set up of the phone. He went above and beyond to resolve the issue.”
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“Extremely knowledgeable and a quick turnaround! Awesome customer service. Made sure I was taken care of and happy with my PS5 HDMI repair. Would definitely send anyone here and would recommend this place to anyone! Thank you!”