Enterprise Rent-A-Car
Car RentalHours:
3057 Terminal Dr, Hebron KY 41048 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car at Cincinnati-Northern Kentucky International Airport provides rentals for vacations, business trips, or unexpected plans. The overall ease of renting is better than most, with a quick and efficient process from online reservation to pre-registration. Many customers report a fantastic experience, highly recommending the location. Reviews note excellent service, with employees described as polite, helpful, and knowledgeable. Cars are ready on time and clean, and the return procedure is easy. However, some experiences are terrible, citing awful customer service. Issues include receiving a car that reeked of smoke with cigarette burns, and difficulties in getting a replacement. Yet, in other cases, customer care quickly acknowledges problems and makes things right with excellent follow-up, turning a poor experience around. The team is noted for going the extra mile during stressful situations, helping customers secure a vehicle when needed.
Most Recent Reviews
August 2025
Quick service, clean car, polite staff and ease of rental and return.
July 2025
Awesome service. Wasnt not expecting a rental car place to be so friendly and accommodating. Spoke to Andrew on the phone about the screw up on my end, and he was quick to resolve it and very accommodating.
July 2025
Everything went smoothly. Good Customer Service. All employees were very friendly and helpful
More Comments(278)
Nearest Enterprise Rent-A-Car Stores
You May Also Like
- Hebron, Kentucky
