Enterprise Rent-A-Car
Car RentalHours:
3057 Terminal Dr, Hebron KY 41048 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car at Cincinnati-Northern Kentucky International Airport provides rentals for vacations, business trips, or unexpected plans. The overall ease of renting is better than most, with a quick and efficient process from online reservation to pre-registration. Many customers report a fantastic experience, highly recommending the location. Reviews note excellent service, with employees described as polite, helpful, and knowledgeable. Cars are ready on time and clean, and the return procedure is easy. However, some experiences are terrible, citing awful customer service. Issues include receiving a car that reeked of smoke with cigarette burns, and difficulties in getting a replacement. Yet, in other cases, customer care quickly acknowledges problems and makes things right with excellent follow-up, turning a poor experience around. The team is noted for going the extra mile during stressful situations, helping customers secure a vehicle when needed.
Most Recent Reviews
May 2026
Cesar at CVG was great and helped me upgrade to a convertible. The car was the highlight of my mom’s 85th birthday!
May 2026
Rented a VW in March, had a small issue with insurance coverage for which I had to return back to the location. Cecil was super helpful and fixed it very quickly.
May 2026
Completely happy with the service from the staff and the cleanliness of the vehicle. Thank you for making my trip hassle free with a great ride and good service.
More Comments(318)
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