Enterprise Rent-A-Car
Car RentalHours:
3057 Terminal Dr, Hebron KY 41048 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car at Cincinnati-Northern Kentucky International Airport provides rentals for vacations, business trips, or unexpected plans. The overall ease of renting is better than most, with a quick and efficient process from online reservation to pre-registration. Many customers report a fantastic experience, highly recommending the location. Reviews note excellent service, with employees described as polite, helpful, and knowledgeable. Cars are ready on time and clean, and the return procedure is easy. However, some experiences are terrible, citing awful customer service. Issues include receiving a car that reeked of smoke with cigarette burns, and difficulties in getting a replacement. Yet, in other cases, customer care quickly acknowledges problems and makes things right with excellent follow-up, turning a poor experience around. The team is noted for going the extra mile during stressful situations, helping customers secure a vehicle when needed.
Most Recent Reviews
September 2026
Very positive experience, easy and quick check in, I headed up to the garage to select the vehicle, the lady offered me a choice on vehicles. She was nice and friendly just like the lady that checked me in. Very good experience.
August 2026
Enterprise makes it easy. Pre-check-in and you go straight from baggage claim to the cars. Responsive and empowered team. They just make it so easy.
August 2026
Enterprise is always on point—good service, prompt, friendly staff. Austin at CVG went above and beyond running to get me a luggage cart for my giant suitcases. I always choose Enterprise after learning the hard way that other companies don’t measure up.
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