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“I came here because I dropped my phone into a body of water. It’s here and the only took 15 minutes. I really like the service and I’ll definitely come back.”
“Extremely knowledgeable and a quick turnaround! Awesome customer service. Made sure I was taken care of and happy with my PS5 HDMI repair. Would definitely send anyone here and would recommend this place to anyone! Thank you!”
“i came here because my ex bf stole my phone, long story short Bret helped me come up with a solution and it was taken care of within 10 minutes or less. he is amazing and very good with the customers, 11/10. give bro a raise fr”
“OUTSTANDING
I had a bad experience with a competitor and decided to shop around, Vinny not only helped me, he educated me on service!!
The people at this Verizon store understand Customer Service. I had an amazing experience working with Vinny on my first visit. When I returned to the store, selected my equipment, Vinny and Craig set us up right!!! I left the store completely satisfied with my new account!!
Stop in and get what you want!! Highly recommend!!!”
“I am not good with newer tech. Jackson & Jared were Extremely helpful in setting up my new phone, and my Military discount. Very Professional, Knowledgeable and Courteous staff members. Thank You So Much.”
“What a pleasure these guys are to deal with! I try to solve my own problems, but when I fail and have to have help, this is the only store I’ll go to. They never make me feel bad for asking for help, no matter the problem. They’re always upbeat and friendly while they help me out. Michael even stayed late to finish up helping me make the transfer on my new phone. Kudos to the management here for hiring such a great team!”
“Just left this store and i am so pleased with his service he was friendly and fast. I came in to replace a cracked screen on an iphone. He replaced it fast while i was on my lunch break. And the pricing was fair as well. I would recommend this store for phone repairs and any other phone needs.”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
10AM - 8PM
8460 US-42 K, Florence
Mobile Phones
“Hey Guys!!
To all concerned if you need a phone.
Need any assistance/ advice go to Boost Mobile.Jock will be there..And absolutely the nicest and knowledgeable Manager you will ever come in contact with.
I had my new phone i bought at a different place. That they could not correct. Jock fixed it and got me back on my pages i thought was lost forever… Get your new phone and any phone service with him.”
“Carla was amazing stayed to make sure my son’s phone was fully activated and working properly!! We came in last minute and she was so bubbly and fun!!! She didn’t waste no time and was very professional!!! Will be back to add the other phone and iPad to account thx Carla we need move amazing people like you in the world”
“When coming into this booth store, all my boost. Customer service needs are always met and met with a wonderful smile from an employee. Mr. David, who always is available to show me all the different things that are available here with Boost Mobile. It's been about 2 years now and each time it's the same service, very happy with boost.”
“The service is more than great! I've been there today and Zak got me together. They help you out with everything u need. I just bought a phone and a watch from them and the prices are more than perfect. Thanks to my boy Zak. I highly recommend you to give it a try!”
9AM - 9PM
8741 US-42, Florence
Mobile Phones
“I recently received a phone replacement. After activating the new phone, I wasn't able to access two important applications. I visited the Union, KY Verizon store and had the great fortune of asking Ed if he could help. It was complicated, but Ed was persistent and stuck with solving the issues. Ed, you're a genius and I can't thank you enough!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Mobile Phones
“I was in this store looking to maybe trade up my phone and what my options were going to be. Dude in the store was super helpful. Great conversation while he helped me decide. Not sure of his name but it was today 3/20/26”
“My iPhone 12pro max screen was broke and he fixed it under 15 minutes!! And he also gave me a case. Definitely will be returning if I need anything done ❤️❤️❤️”
“Jennifer was absolutely incredible!! Had so much patience with me, I have no clue what I'm doing. She deserves to get some recognition! Amazing customer service!!!”
“I came in with a Boost phone that Boost couldn't/wouldn't put on my account. After at least an hour on the phone with Boost with no results, I brought it here, had it put on my account in ten minutes for $26.”
“Great experience at this store! Mike was super helpful and friendly. He helped me get the best phone for the best price ($0). The other salesperson (Troy) was outgoing and friendly even though Mike had already found a perfect solution for me. Will definitely shop here again.”
“Went in an hr before they closed to get new phones and switch from T-Mobile. Caiden was very helpful and stayed past close because the new phones needed updated. Great guy and would recommend”
“Yulitza has been fantastic both times I’ve come in for help with my new phone and is very knowledgeable and sweet. She knows exactly what she’s talking about and has had me in and out in under 5 minutes with problems I couldn’t solve taken care of. Incredible work.”
“I needed a new phone and came to this store, price was great and he helped me transfer my information to the new phone (no charge)
Karim was awesome highly recommend.”
“I was skeptical of this place because it was also a smoke shop but it has really good reviews so I decided to try it. Had a galaxy s23 ultra that had a cracked screen and a bit of touch issue because it was dropped in water. They didn't have the part the day we went in but they ordered the part, called us, and fixed it in the next hr. Not too pricey and the guys working there seemed to be pretty cool as well.”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Mobile Phones
“Stellar... I've been with Cricket for 16 years for a reason. The guy got my new phone and loaded me up.. while dealing with cash walk-in customers at the same time, ..as well as phone calls. Like a One Man Ring leader..And on a Friday afternoon”
“T-Mobile, what's their to say was very helpful when I went in to buy my new phone. Walked me through the process. And I got a couple of discounts. What a blessing they were. Thanks T-MOBILE”
10AM - 8PM
8219 US-42, Florence
Mobile Phones
“Farrah was a great person while I was in need of major help. My phone was stolen and she helped me to not only purchase a new phone but she helped me get my contacts and pictures on this new phone.”
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“My wife and I had a fantastic experience upgrading our two iPhones. We were fortunate to have Justin as our service representative. He was truly exceptional. His knowledge about all the different models and features was extensive. Justin patiently walked us through our options, clearly explaining the pros and cons of each choice. No question was too trivial, and he answered each one with clarity and enthusiasm, making the process much easier. Justin’s friendly demeanor made the whole experience pleasant. We never felt rushed, and he took the time to ensure that we were comfortable with our choices before finalizing everything. It’s rare to find someone so dedicated to providing exceptional customer service. Thank you, Justin, for your outstanding support.”