Thrifty Car Rental - Cincinnati - Northern Kentucky International Airport
Car RentalHours:
3057 Terminal Dr, Hebron KY 41048 Hours
About Thrifty Car Rental - Cincinnati - Northern Kentucky International Airport
Thrifty Car Rental at Cincinnati Northern Kentucky International Airport offers a selection of vehicles with the goal of providing good value. The rental and return processes are frequently described as easy, smooth, and stress-free by customers, with a simple drop-off procedure. Many reviewers found the staff to be great, helpful, friendly, and welcoming, creating a positive atmosphere. The cars are typically reported as clean, immaculate, and in great condition with no hidden or unexpected charges on the bill. However, the experience can be inconsistent. Some customers encountered significant frustrations with the online pre-check-in system, reporting that links did not work, leading to a redundant process where they had to wait in line and provide information multiple times despite prior efforts. While employees remained helpful during these issues, the process undermined the advantage of pre-registration for long-time members. Overall, the service delivers a good experience when systems function smoothly, supported by a commendable team.
Most Recent Reviews
June 2026
Thrifty Car Rental! Is the best with full service within less than a minute
June 2026
Very good experience, the only inconvenience was that the GPS volume was very low and couldn't hear it but could see the image on the screen which helped while driving. But being able to hear it would have been better.
October 2025
I was charged $77 for fuel when I returned the car with a full tank of gas which prompted me to give them a 1 star rating, but they quickly fixed the problem so I am now raising the rating to 4 stars. Were it not for this hiccup, I would give them 5 stars.
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