This Cricket Wireless Authorized Retailer in Lexington is noted for its excellent and helpful customer service, with staff described as nice, patient, and respectful. Employees solve problems without trying to get more money from customers, only providing what is necessary. The service is recognized as amazing, with particular appreciation for Spanish-language assistance that clearly explains everything. Customers report having a good experience here, especially after encountering unhelpful service at other stores. The business offers cell phone plans to fit various lifestyles, including unlimited talk, text, and data with no annual contract.