Don Franklin Lexington Buick GMC is a dealership with a wonderful team that provides fantastic and timely service. The people are all friendly, helpful, knowledgeable, and accommodating, showing great customer service. The staff is efficient and keeps customers updated on progress. The dealership is described as very efficient with an awesome team that always provides excellent customer service. Visitors note the waiting room is temperature comfortable. The only noted issue is construction around the service department, but the experience is otherwise great. Customers report never having a bad experience and state they will be long-time customers, thanking the dealership for a great visit where they did exactly what they said for the price quoted.
