FedEx Office Print & Ship Center has earned a strong reputation for its excellent customer service and clean, well-organized store. Many customers have praised the staff for their patience and helpfulness throughout various processes, whether it involved shipping items or handling printing orders. Specific team members, such as Chandler, Cindy, and Kim, have been noted for going above and beyond to assist customers, ensuring that their needs are met promptly and efficiently. From reprinting orders at no extra charge to providing assistance with layout designs, the staff consistently demonstrates a commitment to customer satisfaction. While most experiences have been very positive, one customer noted a minor inconvenience regarding Sunday hours, as the store was closed despite being listed as open. However, upon returning the next day, they received friendly and professional service while picking up their package. Overall, this FedEx location is highly recommended for anyone in the Lexington area needing shipping or printing services, with many customers planning to return for future needs.
Had to get my passport photos done and this location came in handy. Took me altogether 10 mins to get it clicked and printed. The representative was so nice and took another picture when I requested. Overall good experience!
February 2026
Had a last minute urgent print need, put it in online an hour before they closed and went in to print some copies of something and they already had my mini banners done. Super friendly and professional, helped me get everything I needed done and saved me from an angry client.
December 2025
Chandler was so kind and helpful. I had no clue how get my items printed and he made it very easy.
