The Verizon store at 2901 Richmond Road offers a friendly and helpful in-person experience for customers. Customers appreciate the knowledgeable staff, who assist with a variety of needs such as upgrading phones, discussing bills, or installing accessories like screen protectors. Many reviews highlight the exceptional customer service provided by the staff, with employees taking their time, answering questions, and being patient, even with children present. The store is especially praised for its ability to handle business accounts efficiently, with staff like Jake demonstrating professionalism, multitasking skills, and genuine care for clients. Customers feel valued and well-supported, whether they need immediate assistance or are seeking advice on Verizon plans and services. The store's staff is known for their expertise and dedication, often going above and beyond to ensure customer satisfaction. Overall, the Verizon store at this location is viewed as a reliable and welcoming place for wireless needs, with many customers returning over the years and recommending it to others. The positive atmosphere and attentive service make it a standout choice for Verizon customers in the area.
I got two new phones at Verizon today, the representative did a great job and set up both phones completely, and saved me money in the process, this was an amazing experience, honestly my best at a Verizon ever
March 2026
I came to Verizon from att today and the representative did an amazing job. He got my number switched over and got me a cheaper bill Verizon has got the deals right now!!!
February 2026
Came into Verizon to look at my account and update my plan and Chase was able to get me taken care of. I also needed a tablet removed from my account and he was able to get that taken off.
