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November 2023
As a truck driver showed up to pick up pod to be moved to FL no one at facility finally got ahold of someone was told it would be 3 hrs b4 someone would be here to load me not a secure facility and management was a joke
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September 2022
Very unprofessional i advise to not do business with Louisville KY PackRat They couldn’t careless about your schedule. The work ethic is nonexistent what a sorry excuse for a business.
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August 2022
Schedule your containers to be delivered AT LEAST 30 days in advance regardless of what they tell you because the Louisville location is completely understaffed.EDIT: After making enough noise, I was able to get someone from Pack-Rat to reach out and they've resolved most of my issues. Thank you for letting me be heard.
